Customer Care Executive

10 hours ago


Andheri East, Maharashtra, India Vendiman Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Job Title: Customer Care Executive

Location: Andheri East, Mumbai

Days: Mon–Fri
• Time: 10 AM – 7 PM

Responsibilities:

  • Handle customer calls/messages & resolve queries
  • Manage technician tickets and update daily trackers
  • Coordinate with Operations & VRAs for machine refilling issues (Pan India)
  • Maintain records of interactions, complaints & resolutions
  • Work with internal teams for quick problem resolution
  • Use Google Sheets/Docs for reporting

Requirements:

  • 1+ year experience in Customer Service
  • Strong communication skills
  • Must know Google Sheets & Google Docs
  • Experience in Zoho CRM & Greythr preferred
  • Ability to multitask & work under pressure

Apply Here:

Shortlisted candidates will be contacted by HR.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Application Question(s):

  • How many years of experience do you have in Customer Service?

0 years

Less than 1 year

1–2 years

2+ years

  • Are you comfortable working from the office in Andheri East, Mumbai?

Yes

No

  • Are you proficient in Google Sheets and Google Docs?

Yes

No

Learning

  • Do you have experience coordinating with technicians or operations teams?

Yes

No

  • Do you have experience using Zoho CRM or similar CRM tools?

Yes

No

  • Are you comfortable working Monday to Friday, 10 AM – 7 PM?

Yes

No

  • When can you join?

Immediately

Within 15 days

More than 15 days

  • Are you willing to handle both customer calls and backend coordination?

Yes

No

Work Location: In person



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