Customer Support SAS Product

Customer Inquiries: Handle customer queries via phone, email, and in-person with a focus on resolving issues and providing product information.Order Management: Assist with order processing, including entry and tracking of customer orders in the system. Product Information: Provide accurate details aboutProduct Informa on: Provide accurate details about...

Key ResponsibilitiesHandle customer queries and complaints received through Amazon and our own e-commerce websiteHandling product related queries and provide resolution for the same (we will provide the technical training about the product to the candidate)Respond promptly to buyer-seller messages, emails, and support tickets with professionalism and...

1. Handling Customer QueriesRespond to customer calls, emails, and messages politely and professionally.Understand the customer's issue and provide accurate solutions.2. Providing Product/Service InformationExplain product features, pricing, and policies clearly.Guide customers on how to use products or services effectively.3. Complaint ResolutionResolve...

Job DescriptionThis is a full-time on-site role as a Tele caller at VC InMotions Private Limited, Mumbai for US process (Voice - Outbound & Inbound).The Telecaller will be responsible for making calls to our existing customers, explaining them our new products or services, and convince them for more orders of our different new products.Job...

Job Descriptions For Customer Success Manager1Good Communication skills English & Hindi Mandatory Plus one local Language (Bengali)2More than 2 -3 years' experience3Graduate in any discipline or Diploma4Positive attitude & quick learner5preferably worked in some CRM software6Manage customer service support and branch operations across the south...

Key ResponsibilitiesHandle L2 technical support for Pipedrive CRM users.Diagnose and resolve complex CRM issues, configuration errors, and workflow concerns.Coordinate with the internal tech team for escalations when required.Assist clients with CRM setup, customization, pipeline creation, and integrations.Identify recurring issues and suggest improvements...

Key Responsibilities· Handle customer calls, emails, and chats politely and professionally.· Update and maintain customer details in Excel or CRM.· Coordinate with warehouse and logistics teams to resolve order or delivery issues.· Assist customers with returns, replacements, and general queries.· Collect feedback and share suggestions to improve...

Job Title: Customer Support AssistantLocation: Uma Ornaments, Andheri, MumbaiSalary: ₹20,000 – ₹25,000 per month CTCEmployment Type: Full-TimeCompany: Uma OrnamentsJob Description:Uma Ornaments is seeking a dedicated and customer-oriented Customer Support Assistant to join our growing team. The ideal candidate will serve as the primary point of contact...

Position Title: Product ManagerLocation: MumbaiIndustry: Textile Printing SolutionsExperience: 6–12 yearsPosition Overview:We are seeking a dynamic and experienced Product Manager to lead our product portfolio for screen and digital textile printing machines. This is a cross-functional leadership role that will act as a central hub for all product-related...

Develop and execute product merchandising and assortment strategies.Collaborate with design and production on product development.Conduct market research to track trends, customer needs, and competitors.Curate seasonal collections balancing classic and innovative styles.Manage inventory levels, ensuring timely deliveries and minimal stock issues.Support...