Head of Sales
2 days ago
Company Description
Established in 1998, The Monarch Enterprises specializes in providing complete designing solutions for optical and retail showrooms in India. With a state-of-the-art factory spanning over 80,000 square feet at Babosa Industrial Park in Bhiwandi, we utilize advanced machinery and equipment operated by a well-trained team to meet diverse retail store requirements for clients both in India and internationally. Our strict multi-level quality control ensures that the modular furniture and displays we offer meet global quality and durability standards.
Role Description
This is a full-time on-site role for the Head of Sales, based in Bhiwandi. The Head of Sales will oversee sales operations, develop and execute strategic sales plans, and manage the sales team to achieve targets. Responsibilities include building and maintaining client relationships, overseeing account management, analyzing market trends, and collaborating with other departments to ensure optimal service delivery and business growth. The individual will also be expected to lead, mentor, and motivate the sales team to drive performance and revenue growth.
1. Sales Strategy & Planning
- Develop and implement sales strategies to achieve monthly, quarterly, and annual targets.
- Analyse market trends, competitor activities, and customer preferences to refine sales plans.
- Forecast sales and plan budgets for retail & project sales.
2. Team Leadership & Management
- Lead, motivate, and mentor the sales team (Retail Executives, B2B Sales, and Corporate Sales).
- Define targets, KRAs, and conduct periodic performance reviews.
- Conduct training sessions to improve product knowledge and sales skills.
3. Retail Store Sales
- Oversee daily sales operations.
- Ensure high store conversion rates and excellent customer experience.
- Monitor store performance, visual merchandising, and product display standards.
4. B2B / Project Sales – Furniture Manufacturing
- Drive institutional, architect, designer, and corporate sales.
- Build strong business relationships with channel partners and key accounts.
- Handle large project quotations, negotiations, and closures.
5. Client Relationship Management
- Maintain strong relationships with existing customers and ensure repeat business.
- Address client feedback, queries, and escalations.
- Ensure high levels of customer satisfaction and brand loyalty.
6. Operations & Coordination
- Work closely with production, design, and installation teams to ensure timely project execution.
- Coordinate with marketing for promotions, campaigns, and product launches.
- Monitor order processing, delivery timelines, and service quality.
7. Reporting & Analysis
- Maintain detailed MIS reports for sales performance.
- Present business updates and improvement plans to management.
- Track sales KPIs and ensure corrective actions where needed.
Required Skills & Competencies
- Strong leadership and team-building skills.
- Excellent communication, negotiation, and presentation abilities.
- Proven track record in retail sales and B2B project sales.
- Good understanding of the furniture industry, materials, finishes, and product costing.
- Analytical mind-set with ability to interpret sales data and market trends.
Qualifications
- Bachelor's degree in Business Administration / Marketing / related field.
- MBA preferred.
- Minimum 8 years of experience in retail / furniture / interior industry sales, including at least 3 years in a leadership role.
Interested candidates please share your updated resume on or call on
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