
Head- IT
2 weeks ago
Role
Head- IT
Reporting Structure
Reports to VP- Project Management
Education
Bachelors in engineering; Masters in Engineering Degree preferably CS/EC; MBA in Systems or equivalent desirable
Experience/ Qualifications
- 20-22 years of experience in IT support and infrastructure experience with managing of minimum 25-member team.
- Hands on Experience in
- On-premises Microsoft AD & Exchange, email security
- Virtualization & cloud platform
- Productivity tools – MAM/MDM, O365
- LAN/WAN network implementation & security
- Infra Security & Monitoring
- Applying artificial intelligence and machine learning to automate infrastructure operations
- Candidate is expected to perform to carry out 30% of their responsibilities in an individual contributor capacity, while the remaining portion involves overseeing a high-performance team.
- Manage IT Infrastructure setups included Network support & operations. Corporate office setups and expansion plans.
- ISO 27001 Certification implementation and BCP/DR best practices to maintain committed Uptime.
- Establishing in Secure PROD & Non-PROD environment environments.
- Setting cloud (private & public) and Virtualisation infrastructure to support organisation IT infrastructure needs.
- Exposure to public procurement for IT hardware, software & product purchase and implementation.
Industry
Preferably from a Technology, ITES, Shared Services or Banking organization
Responsibilities
- Responsible for heading IT business unit.
- IT infra and Cloud COE operations
- Assessing an organization's technology needs and making upgrade recommendations.
- IT Assets Management (Hardware & Software) & Procurements.
- ISMS Security compliance and ISO certification sustenance
- Managing IT infra for Development & production environments, Problem & capacity planning
- Network support & security operations compliance.
- Setting short- and long-term IT implementation goals
- Planning and directing new hardware and software deployments
- Protecting sensitive data, systems, and applications from external threats
- Calculating the costs of current and future IT systems
- Managing other IT professionals, guiding IT teams to perform their role
- closely with their other Business units and Verticals and other senior-level executives to ensure all business-critical systems operate efficiently.
- To develop specialized data security and information management policies that can help mitigate a wide range of cybersecurity risks, from malware
- Strong communication skills with ability to handle multiple tasks concurrently with stringent timelines
- Escalate issues and risks and proactively takes ownership for resolution
- Track milestones and deliverables and provide regular status reporting to all levels of stakeholders.
- Vendor & program Management for IT infrastructure projects and rollouts
- ISMS best practice adherence Incident, change and problem Management.
Industry Certifications
- PMP
- ITIL
- ISO 27001
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