Customer Service Representative

10 hours ago


Mumbai, Maharashtra, India CrackFix Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Role Description

This is a full-time on-site role for a Customer Service Representative, located in Kalyan. The Customer Service Representative will be responsible for providing high-quality support to customers, addressing inquiries, resolving complaints, and ensuring customer satisfaction through effective communication. Additional responsibilities include maintaining records of customer interactions, coordinating with other departments to resolve issues, and ensuring a positive customer experience at every touchpoint.

Qualifications

  • Strong skills in Customer Service, Customer Support, and handling Customer Satisfaction
  • Experience in improving Customer Experience and fostering positive interactions
  • Excellent communication and interpersonal skills
  • Proficiency in problem-solving and conflict resolution
  • Ability to thrive in a team-based environment


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