Guest Service Associate

We are looking for a highly skilled and motivated Guest Service Associate / Sr. Guest Service Associate to join our team at the Front Office in Rhythm Kumarakom, responsible for providing exceptional guest experiences. The ideal candidate should have 0-1 years of experience.Roles and ResponsibilityManage front office operations, including handling guest...

Welcome guests upon arrival with a warm and friendly attitude.Ensure a smooth check-in and check-out process.Address guest inquiries, requests, and complaints promptly and professionally.Anticipate guest needs and provide personalized service.Assist guests with reservations, transportation, and local recommendations.Maintain clear communication with other...

Key Responsibilities:Guest Experience & Service QualityWelcome and assist guests in a warm, professional, and personalized manner.Ensure smooth check-in and check-out experiences for all guests.Anticipate guest needs and preferences to deliver memorable, tailor-made experiences.Handle guest inquiries, requests, and complaints efficiently and...

Key ResponsibilitiesGreet guests warmly and escort them to their tablesPresent menus and assist with food and beverage selectionsTake accurate orders and communicate with kitchen staffServe food and drinks promptly and professionallyEnsure tables are properly set and cleaned before and after serviceHandle guest inquiries, complaints, and special...

Company DescriptionZuri Hotels & Resorts strive to be globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. 'Zuri', which in Swahili means 'far beyond expectation', promises nothing short of it The Zuri experience focuses on delivering service that exceeds...

Company DescriptionZuri Hotels & Resorts aim to be globally recognized as the brand of choice for both internal and external stakeholders through innovative experiences grounded in respect and integrity. Derived from the Swahili word 'Zuri' meaning 'far beyond expectation', the essence of the Zuri experience is providing each guest with a unique and...

Lilac Homes is a premium serviced apartment provider located in Bharananganam, offering comfortable stays and homely hospitality to guests. We are committed to providing a seamless experience through efficient service, cleanliness, and customer care.We are looking for an experienced and proactive Front Office Manager to oversee the daily operations of our...

Key ResponsibilitiesGuest Service ExcellenceGreet and interact with guests, ensuring personalized and attentive service.Handle guest complaints and feedback professionally, escalating issues when necessary.Ensure guest satisfaction by anticipating needs and maintaining service standards.Team SupervisionLead, train, and motivate service staff (waiters,...

The General Manager is responsible for overseeing the overall operations and performance of the resort, ensuring exceptional guest experiences, operational excellence, financial performance, and staff engagement. The role requires strong leadership, strategic thinking, and hands-on management to maintain brand standards and drive business growth.Key...

Key Responsibilities:Greet and welcome guests, handle check-in and check-out procedures efficientlyManage room assignments, allocate rooms, and provide guests with room keys and other necessary informationHandle guest requests, resolve issues, and provide information about hotel services and local attractionsProcess payments, handle billing, and maintain...