Food & Beverage Captain
1 week ago
Key Responsibilities
- Guest Service Excellence
- Greet and interact with guests, ensuring personalized and attentive service.
- Handle guest complaints and feedback professionally, escalating issues when necessary.
- Ensure guest satisfaction by anticipating needs and maintaining service standards.
- Team Supervision
- Lead, train, and motivate service staff (waiters, stewards, runners).
- Assign duties and monitor performance to maintain efficiency.
- Conduct pre-service briefings to communicate menu changes, promotions, or special instructions.
- Operational Duties
- Oversee table settings, cleanliness, and overall ambiance of the dining area.
- Ensure timely service of food and beverages in coordination with kitchen and bar staff.
- Supervise banquet setups and service during events.
- Administrative Tasks
- Assist in scheduling shifts and managing staff rosters.
- Monitor inventory of service equipment (cutlery, crockery, glassware).
- Ensure compliance with hygiene, safety, and sanitation standards.
- Coordination
- Liaise with kitchen, bar, and management to ensure smooth operations.
- Support in planning special events, promotions, or theme nights.
Job Types: Full-time, Permanent
Pay: ₹20, ₹21,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
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