Food & Beverage Captain

1 week ago


Kottayam, Kerala, India Rhythm Kumarakom Full time

Key Responsibilities

  • Guest Service Excellence
  • Greet and interact with guests, ensuring personalized and attentive service.
  • Handle guest complaints and feedback professionally, escalating issues when necessary.
  • Ensure guest satisfaction by anticipating needs and maintaining service standards.
  • Team Supervision
  • Lead, train, and motivate service staff (waiters, stewards, runners).
  • Assign duties and monitor performance to maintain efficiency.
  • Conduct pre-service briefings to communicate menu changes, promotions, or special instructions.
  • Operational Duties
  • Oversee table settings, cleanliness, and overall ambiance of the dining area.
  • Ensure timely service of food and beverages in coordination with kitchen and bar staff.
  • Supervise banquet setups and service during events.
  • Administrative Tasks
  • Assist in scheduling shifts and managing staff rosters.
  • Monitor inventory of service equipment (cutlery, crockery, glassware).
  • Ensure compliance with hygiene, safety, and sanitation standards.
  • Coordination
  • Liaise with kitchen, bar, and management to ensure smooth operations.
  • Support in planning special events, promotions, or theme nights.

Job Types: Full-time, Permanent

Pay: ₹20, ₹21,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person



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