Guest Relations Associate

Company DescriptionThe Gokulam Grand Resort & Spa, Kumarakom, features 69 exquisitely appointed rooms offering stunning views of the serene Vembanad Lake, the longest backwater lake in India. Situated on the banks of this picturesque location, the resort provides a tranquil experience with fresh breezes, scenic backwaters, and swaying coconut palms. Guests...

As a Guest Relations Executive, you will be the face of Olga Resorts, ensuring every guest feels welcomed, valued, and cared for. Your primary responsibility is to enhance the guest experience by providing personalized service, handling guest inquiries, and resolving issues efficiently and courteously.Key ResponsibilitiesGreet guests warmly and assist with...

Key Responsibilities:Guest Experience & Service QualityWelcome and assist guests in a warm, professional, and personalized manner.Ensure smooth check-in and check-out experiences for all guests.Anticipate guest needs and preferences to deliver memorable, tailor-made experiences.Handle guest inquiries, requests, and complaints efficiently and...

Responsibilities include:Welcoming guests during check-in and ensuring a smooth departure at check-out.Handling guest complaints and resolving issues efficiently.Providing information about hotel amenities, services, and local attractions.Coordinating with other departments to ensure a seamless guest experience.Managing guest records and maintaining accurate...

Responsibilities include:Welcoming guests during check-in and ensuring a smooth departure at check-out.Handling guest complaints and resolving issues efficiently.Providing information about hotel amenities, services, and local attractions.Coordinating with other departments to ensure a seamless guest experience.Managing guest records and maintaining accurate...

Company DescriptionZuri Hotels & Resorts strive to be globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. 'Zuri', which in Swahili means 'far beyond expectation', promises nothing short of it The Zuri experience focuses on delivering service that exceeds...

Visitor and customer serviceGreet and welcome guests and clients in a professional and friendly manner.Answer incoming phone calls and direct them to the appropriate person or department.Handle customer inquiries, complaints, and requests.Provide information about the company, services, and local attractions.Administrative and operational dutiesManage the...

Welcome guests courteously and ensure a pleasant dining experience.Take food and beverage orders accurately and relay them to the kitchen/bar.Serve food and beverages promptly, professionally, and in line with service standards.Ensure tables are properly set, clean, and maintained before and after service.Handle guest queries, feedback, and complaints...

We are looking for a Sales Associate in our resort. Interested can apply.Role DescriptionThis is a full-time on-site role for a Sales Associate at Backwater Ripples, Kumarakom Kerala. The Sales Associate will be responsible for identifying and cultivating potential clients, maintaining relationships with existing customers, promoting hotel services, and...

We are looking for an enthusiastic Support Associate to join our Study Abroad team. The role involves contacting prospective students, understanding their study abroad goals, and guiding them through available international education opportunities.Location: EttumanoorExperience: 0–3 Years (Freshers Welcome)Job Type: Full-timeJob Responsibilities:Call and...