Guest Relations Executive

Key Responsibilities:Guest Experience & Service QualityWelcome and assist guests in a warm, professional, and personalized manner.Ensure smooth check-in and check-out experiences for all guests.Anticipate guest needs and preferences to deliver memorable, tailor-made experiences.Handle guest inquiries, requests, and complaints efficiently and...

Welcome guests upon arrival with a warm and friendly attitude.Ensure a smooth check-in and check-out process.Address guest inquiries, requests, and complaints promptly and professionally.Anticipate guest needs and provide personalized service.Assist guests with reservations, transportation, and local recommendations.Maintain clear communication with other...

Company DescriptionThe Gokulam Grand Resort & Spa, Kumarakom, features 69 exquisitely appointed rooms offering stunning views of the serene Vembanad Lake, the longest backwater lake in India. Situated on the banks of this picturesque location, the resort provides a tranquil experience with fresh breezes, scenic backwaters, and swaying coconut palms. Guests...

We are looking for a Banquet Executive in in our F & B Service DepartmentJob descriptionAs a Banquet Executive, your main responsibility will be to plan and manage events, communicate with clients to understand their needs, and collaborate with various departments for successful event execution. You will also handle budgeting, supervise event setup and...

The Customer Relation Executive (CRE) is responsible for maintaining positive relationships with customers, ensuring high levels of customer satisfaction, and enhancing the overall customer experience in both sales and service operations. The role involves handling customer inquiries, complaints, and feedback, as well as coordinating with internal...

We are hiring a Hindi-speaking Customer Relationship Executive for our Kottayam office. The ideal candidate must have strong communication skills, strong convincing ability, and a positive attitude towards customer interaction. This role involves calling potential candidates, explaining recruitment processes, and ensuring timely follow-ups.About Us:Signature...

PUBLIC RELATIONSHIP OFFICERThe Public Relations Officer (PRO) is responsible for ensuring smooth patient services and effective communication between patients, families, and hospital departments. The role oversees front office operations, supports the Relations Manager, and coordinates essential diagnostic services such as X-ray, laboratory tests, and CT...

Company DescriptionZuri Hotels & Resorts strive to be globally recognized as the unique brand of choice for both internal and external stakeholders, providing an innovative experience with respect and integrity. 'Zuri', which in Swahili means 'far beyond expectation', promises nothing short of it The Zuri experience focuses on delivering service that exceeds...

Supervise and manage the housekeeping department, including room attendants, laundry staff, and public area cleaners.Develop cleaning schedules and ensure all guest rooms and resort facilities meet quality standards.Train, mentor, and evaluate staff to maintain efficiency and professionalism.Conduct regular inspections of rooms and public areas.Manage...

1. Laundry Operations ManagementSupervise daily laundry activities including washing, drying, ironing, folding, and distribution.Ensure timely processing of guest laundry, resort linen, and staff uniforms.Maintain high standards of cleanliness, hygiene, and fabric care.2. Team SupervisionLead, train, and coordinate laundry staff for smooth workflow.Assign...