Guest Relation Executive

1 day ago


Kottayam, Kerala, India Rhythm Kumarakom Full time ₹ 18,000 - ₹ 2,50,000 per year

Responsibilities include:

  • Welcoming guests during check-in and ensuring a smooth departure at check-out.
  • Handling guest complaints and resolving issues efficiently.
  • Providing information about hotel amenities, services, and local attractions.
  • Coordinating with other departments to ensure a seamless guest experience.
  • Managing guest records and maintaining accurate booking details.
  • Monitoring customer satisfaction and implementing improvements.
  • Overseeing VIP guests and ensuring their special requirements are met.
  • Collecting guest feedback and taking necessary actions for service recovery

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person



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