Guest Relation Executive
1 day ago
Responsibilities include:
- Welcoming guests during check-in and ensuring a smooth departure at check-out.
- Handling guest complaints and resolving issues efficiently.
- Providing information about hotel amenities, services, and local attractions.
- Coordinating with other departments to ensure a seamless guest experience.
- Managing guest records and maintaining accurate booking details.
- Monitoring customer satisfaction and implementing improvements.
- Overseeing VIP guests and ensuring their special requirements are met.
- Collecting guest feedback and taking necessary actions for service recovery
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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