Front Office Assistant

16 hours ago

Kottayam, Kerala, India Rhythm hospitality Resort kottayam Full time ₹ 1,68,000 - ₹ 2,16,000 per year

Key Responsibilities:

  • Greet and welcome guests, handle check-in and check-out procedures efficiently
    • Manage room assignments, allocate rooms, and provide guests with room keys and other necessary information
    • Handle guest requests, resolve issues, and provide information about hotel services and local attractions
    • Process payments, handle billing, and maintain accurate records of guest transactions
    • Collaborate with other departments (Housekeeping, F&B, etc.) to ensure guest satisfaction
    • Maintain a clean and organized front desk area, adhering to brand standards

Essential Skills:

    • Excellent communication and interpersonal skills
    • Ability to multitask, work under pressure, and maintain a calm demeanor
    • Strong problem-solving and conflict resolution skills
    • Familiarity with hotel management software and technology
    • Ability to work in shifts, weekends, and holidays

Job Type: Full-time

Pay: ₹14, ₹18,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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