
Front Office Assistant
2 days ago
Key Responsibilities:
- Greet and welcome guests, handle check-in and check-out procedures efficiently
- Manage room assignments, allocate rooms, and provide guests with room keys and other necessary information
- Handle guest requests, resolve issues, and provide information about hotel services and local attractions
- Process payments, handle billing, and maintain accurate records of guest transactions
- Collaborate with other departments (Housekeeping, F&B, etc.) to ensure guest satisfaction
- Maintain a clean and organized front desk area, adhering to brand standards
Essential Skills:
- Excellent communication and interpersonal skills
- Ability to multitask, work under pressure, and maintain a calm demeanor
- Strong problem-solving and conflict resolution skills
- Familiarity with hotel management software and technology
- Ability to work in shifts, weekends, and holidays
Job Type: Full-time
Pay: ₹14, ₹18,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
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