Customer Service Manager

Company DescriptionInstaLaxmi is the country's first and largest B2B Digital Gold company, specializing in developing Digital Gold platforms for jewelers. Our platform includes important features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business. We are dedicated to creating innovative...

Work Schedule: 56 days per week (MondaySaturday), 8:00 AM 5:00 PM (GMT)Industry: E-Commerce / Online RetailAbout the RoleWe are looking for a highly motivated and detail-oriented Customer Service Executive to join our growing e-commerce team. The ideal candidate will have hands-on experience managing customer service for platforms like Amazon, eBay, and...

Company Overview:-PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized...

Roles and ResponsibilitiesHandle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction.Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates.Provide timely support to customers through effective query...

Manage a team of 50 people handling appointments, queries, feedback, and complaints across voice, WhatsApp, & email.Track daily team performance AHT, Monitor NPS/CSAT scores and drive initiatives to improve customer experience at all touchpoints. Required Candidate profileManaged at least 30+ team members.5+ yrs in customer service leadership, preferably in...

Job Description- Graphic Designer (E-Commerce B2C)- Contract/FreelancerCustomer Capital is at the forefront of providing innovative Product as a Service solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms—including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to...

Shift Timing: US/UK Shift TimingsNight Shifts/Day Shifts/Rotational Shifts Job DescriptionWe are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key...

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.Key Responsibilities: Handle inbound and outbound calls from international customers.Address...

Company DescriptionCoKaCo provides valuable fundraising support to Startups and SMEs. The company specializes in services such as Financial Modeling, Pitch Deck presentations, Fund advisory, and other Financial, Legal, and IT services. CoKaCo is dedicated to helping businesses efficiently manage their financial strategies and regulatory compliance.Role...

Job descriptionPromotion and upselling/crossselling to the customers.Responsible for customer relationship & retention of customer.Strong followups for payment collection.Required Candidate profileAdvance excel skills are preferred.Excellent communication and negotiation skillsPerks and benefitsFixed salary + incentives Per MonthRole: Customer Success,...