Customer Service

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.Key Responsibilities: Handle inbound and outbound calls from international customers.Address...

Roles and ResponsibilitiesHandle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction.Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates.Provide timely support to customers through effective query...

Job Description- Graphic Designer (E-Commerce B2C)- Contract/FreelancerCustomer Capital is at the forefront of providing innovative Product as a Service solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms—including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to...

Manage a team of 50 people handling appointments, queries, feedback, and complaints across voice, WhatsApp, & email.Track daily team performance AHT, Monitor NPS/CSAT scores and drive initiatives to improve customer experience at all touchpoints. Required Candidate profileManaged at least 30+ team members.5+ yrs in customer service leadership, preferably in...

Greetings from Datamatics Business SolutionsWe are hiring for Customer service executive (Inbound calls) please see the job details below.No SalesNo targetsAttending inbound customer callsHandling & resolving customer queriesMaintaining dataDesired candidate profile -Good communication skillsWillingness to achieve highest customer satisfaction.Working days &...

Role & responsibilitiesServe as the on-site representative of KPFS at the client location.Manage client communications effectively both written and verbal.Assist clients with financial data, documentation, and service-related queries.Ensure accurate and timely handling of client requests.Maintain records of client interactions and escalate unresolved...

Profile - Customer SupportLocation - Malad ll Thane Minimum Qualification - 12th + 1yr experience in BPO / Graduate FreshersExperience - BPO Customer Support ExperienceFluent English in speaking is mandatory.Immediate Joiner reuired.Comfortable with US Shift (Night Shift).Drop facility providedCandidates from nearby area will preferred Like Malad, Meera...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Agent located in Mumbai. The Customer Service Agent will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service. Daily tasks include assisting customers via phone, email, and chat,...

Company DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...