Customer Service Manager-Support Services-Customer Service

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Job DescriptionCustomer Service Manager - Support Services-Customer Service Job RoleEnd to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time.Preparing weekly ,Fortnight and Monthly MISComplaint analysis to identify major areas of...

Job DescriptionKey Responsibilities:- Answer customer inquiries regarding products, services, or policies via phone, email, or chat.- Resolve customer complaints and issues in a timely and effective manner.- Provide product or service information, helping customers make informed decisions.- Process orders, returns, and exchanges, ensuring accuracy and...

Job Title: Customer Service Manager Blue Tokai Coffee RoastersLocation: Andheri West, MumbaiRole OverviewThe Customer Service Manager will lead our customer support function, ensuring every customer interaction reflects our premium brand values. This role combines strategic leadership with hands-on problem-solving, with the goal of delivering outstanding...

Job Title: Customer Service and Customer AdvisorLocation: MumbaiDepartment Customer Service & SalesReporting to: Customer Service ManagerEmployment: Full / Part time, permanentPlease apply via the given application link - Primary Job PurposeWere looking for someone who lives and breathes customer care but also has the drive to spot opportunities and help our...

Company DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...

About the JobAt Coats, we are a world leader in thread manufacturing and structural components for apparel and footwear. We also pioneer innovative performance materials that cater to various product needs.Our trusted clients across the globe rely on us to deliver crucial, inventive, and sustainable solutions. We offer value-added products including apparel,...

Roles and ResponsibilitiesHandle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction.Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates.Provide timely support to customers through effective query...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.ResponsibilitiesImprove customer...

Process - JFL (Dominos) - Customer service inbound ProcessLocation:- Turbhe, Navi MumbaiRequirement:--Inbound Customer service-Fresher or experience-Salary upto 18k-Qualification: Min HSCShifts:6 Days workingRotational week-offRounds of Interviews:-HR roundOperations roundClient roundContact Details:-More Detail Contact (WhatsApp/Call) HR Akshay