Customer Service Manager-Support Services-Customer Service

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Detailed Job Description:• To handle functions and SLAs of Customer Support dept.• To ensure continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels.• Ensuring the level of quality in operations and adhering to all the quality tools and procedures• Responsible for service delivery of...

Company DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....

Role & responsibilitiesServe as the on-site representative of KPFS at the client location.Manage client communications effectively both written and verbal.Assist clients with financial data, documentation, and service-related queries.Ensure accurate and timely handling of client requests.Maintain records of client interactions and escalate unresolved...

Job Title: Customer Service and Customer AdvisorLocation: MumbaiDepartment Customer Service & SalesReporting to: Customer Service ManagerEmployment: Full / Part time, permanentPlease apply via the given application link - Primary Job PurposeWere looking for someone who lives and breathes customer care but also has the drive to spot opportunities and help our...

Company DescriptionEntrantial is a leading professional recruiting group, specializing in recruiting qualified, professional, and skilled people across India. Our expert consultants partner with clients and candidates to shape the future workforce. Every day, we help hundreds of candidates find their next role and assist clients with workforce development...

Company DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...

Job Title: Customer Service Manager Blue Tokai Coffee RoastersLocation: Andheri West, MumbaiRole OverviewThe Customer Service Manager will lead our customer support function, ensuring every customer interaction reflects our premium brand values. This role combines strategic leadership with hands-on problem-solving, with the goal of delivering outstanding...

about the role To have overall accountability for the Quality of solutions provided to multinational Customers measure service provided against defined Service Level Agreements Service Level Management Prepare and publish Program Plan including Program Structure Roadmap Governance Matrix of Customer Service Strategy ensure all internal and...

This is a remote position We are seeking motivated and detail-oriented professionals for a Non-Voice Customer Service role with a leading UK MNC The role involves handling customer queries through email and chat ensuring timely resolutions while maintaining high quality standards Manage customer interactions via email and chat in a professional manner ...