Customer Service Manager-Support Services-Customer Service

Detailed Job Description:• To handle functions and SLAs of Customer Support dept.• To ensure continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels.• Ensuring the level of quality in operations and adhering to all the quality tools and procedures• Responsible for service delivery of...

Position - Customer Service (Sr Exe)Location - Navi MumbaiProfile:Customer Interaction & SupportGuide customers on shipping documentation (Commercial Invoice, Packing List, Certificate of Origin, etc.)Booking ManagementDocumentation Handling

Role & responsibilitiesServe as the on-site representative of KPFS at the client location.Manage client communications effectively both written and verbal.Assist clients with financial data, documentation, and service-related queries.Ensure accurate and timely handling of client requests.Maintain records of client interactions and escalate unresolved...

Company DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing Digital Gold platforms for jewelers. Our platform includes essential features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business growth. We focus on creating innovative solutions to meet our...

Company DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....

Company DescriptionInstaLaxmi is the country's first and largest B2B Digital Gold company, specializing in developing Digital Gold platforms for jewelers. Our platform includes important features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business. We are dedicated to creating innovative...

Company DescriptionEntrantial is a leading professional recruiting group, specializing in recruiting qualified, professional, and skilled people across India. Our expert consultants partner with clients and candidates to shape the future workforce. Every day, we help hundreds of candidates find their next role and assist clients with workforce development...

Company DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...

WE ARE HIRING FOR GRACE STAFFING SERVICESJob Title: Sr.Customer Service Associate - US Voice Process (Airbnb)Shift Timings: US Rotational Shift (Night Shift)Days Off: 2 Rotational OffsPick or Drop: Provided In Night ShiftsJob Description:We are seeking experienced and motivated Sr.Customer Service Associate to join our team. In this role, you will be the...

Roles and ResponsibilitiesHandle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction.Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates.Provide timely support to customers through effective query...