Customer Services
14 hours ago
Company Description
Entrantial is a leading professional recruiting group, specializing in recruiting qualified, professional, and skilled people across India. Our expert consultants partner with clients and candidates to shape the future workforce. Every day, we help hundreds of candidates find their next role and assist clients with workforce development and talent shortages. Our goal is to bring people and opportunities together, focusing on the essential aspects of life and corporate business.
Role Description
This is a full-time remote role for a Customer Services - Sea Import (FCL & Haz) position at Entrantial. The day-to-day tasks include handling customer support for sea imports, ensuring customer satisfaction with the logistics process, managing phone calls and inquiries, and maintaining high standards of customer service. The role also involves enhancing the overall customer experience by addressing concerns and providing timely updates.
Qualifications
- Skills in Customer Support and Customer Service
- Proficiency in Phone Etiquette and Customer Satisfaction
- Experience in managing Customer Experience
- Excellent communication and interpersonal skills
- Ability to work independently while handling 50+ clients
- Knowledge of sea import logistics, particularly FCL and hazardous materials, is highly desirable
-
Customer service
20 hours ago
Mumbai, Maharashtra, India Masadir Hr Services Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDetailed Job Description:• To handle functions and SLAs of Customer Support dept.• To ensure continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels.• Ensuring the level of quality in operations and adhering to all the quality tools and procedures• Responsible for service delivery of...
-
Customer Service Advisor
1 week ago
Mumbai, Maharashtra, India Grace Services Full time ₹ 2,40,000 - ₹ 32,10,000 per yearWe Are Hiring – Customer Service Executive For US Based E-Commerce (Blended Process: Voice & Chat)Location: Chandivali Branch (Mumbai)Process: E-commerce US – Blended (Voice + Chat)About the Role:Join our team as a Customer Service Executive for E-Commerce US-based Blended Process (Voice & Chat). You'll interact with customers via calls and chat,...
-
Customer Service Specialist
2 weeks ago
Mumbai, Maharashtra, India GCS Consulting Services Full timeThis is a remote position We are seeking motivated and detail-oriented professionals for a Non-Voice Customer Service role with a leading UK MNC The role involves handling customer queries through email and chat ensuring timely resolutions while maintaining high quality standards Manage customer interactions via email and chat in a professional manner ...
-
Customer Service Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Credicus Business Services Full time ₹ 1,80,000 - ₹ 2,30,000 per yearCustomer Service Executive Yes Bank (Thane - Kasarwadawali)Location: Thane KasarwadawaliShift: Day Rotational ShiftsWeek Off: RotationalSalary: 18,000 23,000 in-hand + IncentivesTransport: Pick-up & Drop from Thane StationJob Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at Yes Bank....
-
Customer Service Specialist
4 weeks ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeDirect Walk-in drive at TCS Mumbai on Saturday 30th Aug 2025, for Customer Service Specialist Time: 09:00 AM – 12:00 PM Job Role: Customer Service Specialist Location: Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai - Please go through Norms and...
-
Customer Service Specialist
2 weeks ago
Mumbai, Maharashtra, India Tata Consultancy Services Full timeDirect Walk-in drive at TCS Mumbai on Saturday 30th Aug 2025, for Customer Service SpecialistTime: 09:00 AM – 12:00 PM Job Role: Customer Service Specialist Location: Tata Consultancy Services Ltd, Intellion Square (TRIL IT4), A Wing, 1st Floor, Infinity IT Park, General A.K. Vaidya Marg, Malad (East), Mumbai - 400097Please go through Norms and Eligibility...
-
Customer Service Advisors
2 weeks ago
Mumbai, Maharashtra, India Mihir Infinite Services Pvt Ltd Full time ₹ 20,000 - ₹ 3,00,000 per yearWe are looking for motivated Customer Service Advisors to join our team. You will be responsible for handling incoming calls, emails, and webchats while delivering exceptional customer service.Key ResponsibilitiesHandle inbound voice, email, and chat interactions with professionalism.Resolve customer queries effectively and efficiently.Maintain accurate...
-
Customer Service Associates
16 hours ago
Mumbai, Maharashtra, India Trident HRM Services Pvt Ltd Full time ₹ 7,00,000 - ₹ 8,00,000 per yearHiring for a renowned Global Fine Jewellery Brand:Job location: Mumbai (Andheri)** Male candidate** US Shift ( Night shift as per US timing)US market experience is a mustNeed someone who is into Chats , calling and mail processTotal 6 weekly offs in a monthNote: The candidate needs to manage the commute on his own. The company do not provide any transport...
-
Customer Service Executive
17 hours ago
Mumbai, Maharashtra, India Talent Corner Hr Services Full time ₹ 15,00,000 - ₹ 28,00,000 per year• Coordinate with shippers, CHAs, agents & customers • Manage corporate accounts, CS & pricing • Prepare management reports • Handle workload efficiently • Clearance knowledge (added advantage) • 2+ yrs freight forwarding CS experience Required Candidate profile2–5 yrs in logistics customer serviceKnowledge of air/sea freight, customs,...
-
Sr. Customer Service Executive
2 weeks ago
Mumbai, Maharashtra, India Grace Services Full time ₹ 3,80,000 - ₹ 4,50,000 per yearWE ARE HIRING FOR GRACE STAFFING SERVICES (POWAI BRANCH) Job Description: Senior Customer Service Executive Shift Timing: US Shifts (5 days working, 2 rotational offs) Qualification: HSC or Graduate Experience: years in International Voice Process (Mandatory) Key Responsibilities:Manage and resolve customer inquiries and issues through voice communication. ...