Customer Service

1 day ago


Mumbai, Maharashtra, India Kalpa Prisha Fund Services Llp Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Serve as the on-site representative of KPFS at the client location.
  • Manage client communications effectively both written and verbal.
  • Assist clients with financial data, documentation, and service-related queries.
  • Ensure accurate and timely handling of client requests.
  • Maintain records of client interactions and escalate unresolved issues.
  • Provide proactive support to enhance client satisfaction.
  • Work closely with internal KPFS teams to ensure compliance and service quality.

Preferred Skills

  • Prior internship or exposure in finance, accounting, or customer service.
  • Knowledge of compliance or fund management processes.
  • Strong problem-solving and interpersonal skills.


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