Customer Service Manager

Company DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing Digital Gold platforms for jewelers. Our platform includes essential features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business growth. We focus on creating innovative solutions to meet our...

Company DescriptionInstaLaxmi is the country's first and largest B2B Digital Gold company, specializing in developing Digital Gold platforms for jewelers. Our platform includes important features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business. We are dedicated to creating innovative...

Customer Service Manager-SUPPORT SERVICES-Customer Service Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL–Grade M3 –Location-Mumbai Job Role: Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement. Process Improvement:Implement...

DescriptionSupport Services-Customer Service - Customer Service Manager - Quality AnalystKMPL–Grade M3 –Location-MumbaiJob Role:Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement.Process Improvement:Implement process improvements to enhance the efficiency and effectiveness of...

Urgent Opening In Yes Bank As Customer Support Manager( Portfolio & Services )Roles and ResponsibilitiesManage customer queries through various channels (email, chat, and phone) to resolve issues efficiently.Provide exceptional customer service by understanding their needs and concerns.Develop strong relationships with customers to ensure high levels of...

Work Schedule: 56 days per week (MondaySaturday), 8:00 AM 5:00 PM (GMT)Industry: E-Commerce / Online RetailAbout the RoleWe are looking for a highly motivated and detail-oriented Customer Service Executive to join our growing e-commerce team. The ideal candidate will have hands-on experience managing customer service for platforms like Amazon, eBay, and...

DescriptionCustomer Service Manager - Support Services-Customer ServiceJob RoleEnd to End Resolution of  Requests / Complaints , escalations received from the customers , regulators and senior  Management with quality communication within the defined Turn around time.  Preparing weekly ,Fortnight and Monthly MIS  Complaint analysis to identify major...

Job Summary:The Customer Care Operations Manager is responsible for overseeing the daily operations of the customer service team, ensuring a high standard of customer support, implementing process improvements, and managing key performance metrics. This role plays a pivotal part in enhancing the customer experience, maintaining service level agreements...

Experience: 3-5 YearsProfile : Import Customer ServiceCtc: 50 to 65kLocation: Fort, MumbaiCustomer Service – ImportHandling shipments Air / Sea (LCL, FCL, AIR)Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.Preparing CAN copies and sending Cnee with arrival DetailsResolving the issues &...

This is a full-time on-site role for a Customer Service Intern.The Customer Service Intern will be responsible for providing customer support, managing phone interactions, enhancing customer service, and improving customer experiences.Daily tasks will involve assisting customers with queries, resolving issues, and maintaining high service...