Manager-SUPPORT SERVICES-Customer Service

DescriptionSupport Services-Customer Service - Customer Service Manager - Quality AnalystKMPL–Grade M3 –Location-MumbaiJob Role:Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement.Process Improvement:Implement process improvements to enhance the efficiency and effectiveness of...

Detailed Job Description:• To handle functions and SLAs of Customer Support dept.• To ensure continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels.• Ensuring the level of quality in operations and adhering to all the quality tools and procedures• Responsible for service delivery of...

Position - Customer Service (Sr Exe)Location - Navi MumbaiProfile:Customer Interaction & SupportGuide customers on shipping documentation (Commercial Invoice, Packing List, Certificate of Origin, etc.)Booking ManagementDocumentation Handling

Company DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing Digital Gold platforms for jewelers. Our platform includes essential features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business growth. We focus on creating innovative solutions to meet our...

Company DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....

Company DescriptionInstaLaxmi is the country's first and largest B2B Digital Gold company, specializing in developing Digital Gold platforms for jewelers. Our platform includes important features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business. We are dedicated to creating innovative...

Customer Service Manager-SUPPORT SERVICES-Customer Service Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL–Grade M3 –Location-Mumbai Job Role: Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement. Process Improvement:Implement...

Immediate Joiner10 + Years of experience requiredopening for mumbai candidatesResponsibilities:• Maintain and build relationship with customers through regular connect via call• Documentation, reports & updates of interaction and feedback• Facilitate smooth Customer Onboarding• Data Updating & Communication• Customer Satisfaction Surveys•...

WE ARE HIRING FOR GRACE STAFFING SERVICESJob Title: Sr.Customer Service Associate - US Voice Process (Airbnb)Shift Timings: US Rotational Shift (Night Shift)Days Off: 2 Rotational OffsPick or Drop: Provided In Night ShiftsJob Description:We are seeking experienced and motivated Sr.Customer Service Associate to join our team. In this role, you will be the...

Company DescriptionGlobal IT Solutions, established in 2007, is a premier strategic manpower sourcing agency specializing in placements for IT and ITES companies across India. We have played a crucial role in the successful placement of highly qualified candidates throughout India. Our team comprises highly experienced recruiters with deep expertise in...