Customer Service Manager

Work Schedule: 56 days per week (MondaySaturday), 8:00 AM 5:00 PM (GMT)Industry: E-Commerce / Online RetailAbout the RoleWe are looking for a highly motivated and detail-oriented Customer Service Executive to join our growing e-commerce team. The ideal candidate will have hands-on experience managing customer service for platforms like Amazon, eBay, and...

Experience: 3-5 YearsProfile : Import Customer ServiceCtc: 50 to 65kLocation: Fort, MumbaiCustomer Service – ImportHandling shipments Air / Sea (LCL, FCL, AIR)Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.Preparing CAN copies and sending Cnee with arrival DetailsResolving the issues &...

Company Overview:-PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces. Our offerings include technical solutions, soft services solutions, pest management solutions, security management, business support solutions and specialized...

Roles and ResponsibilitiesHandle customer calls, resolve queries, and provide excellent customer service to ensure high levels of satisfaction.Prepare MIS reports on a regular basis to track key performance indicators (KPIs) such as call volume, resolution rates, and first-call resolution rates.Provide timely support to customers through effective query...

Manage a team of 50 people handling appointments, queries, feedback, and complaints across voice, WhatsApp, & email.Track daily team performance AHT, Monitor NPS/CSAT scores and drive initiatives to improve customer experience at all touchpoints. Required Candidate profileManaged at least 30+ team members.5+ yrs in customer service leadership, preferably in...

Job Description- Graphic Designer (E-Commerce B2C)- Contract/FreelancerCustomer Capital is at the forefront of providing innovative Product as a Service solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms—including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to...

Company DescriptionUpayas Infotech Private Limited is a neutral service provider and system integrator established in May 2012. The company specializes in call center services, security surveillance, information technology, telecommunication, and manpower services. Upayas is dedicated to setting new benchmarks in service delivery through the vast experience...

Shift Timing: US/UK Shift TimingsNight Shifts/Day Shifts/Rotational Shifts Job DescriptionWe are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key...

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.Key Responsibilities: Handle inbound and outbound calls from international customers.Address...

Company DescriptionCoKaCo provides valuable fundraising support to Startups and SMEs. The company specializes in services such as Financial Modeling, Pitch Deck presentations, Fund advisory, and other Financial, Legal, and IT services. CoKaCo is dedicated to helping businesses efficiently manage their financial strategies and regulatory compliance.Role...