Customer Service Manager

Company DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing Digital Gold platforms for jewelers. Our platform includes essential features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business growth. We focus on creating innovative solutions to meet our...

Company DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....

Lead and manage a team of customer service executives. Develop and implement customer service strategies.Experience in managing customer service teams in the jewellery industry.

Customer Service Manager-SUPPORT SERVICES-Customer Service Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL–Grade M3 –Location-Mumbai Job Role: Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement. Process Improvement:Implement...

DescriptionSupport Services-Customer Service - Customer Service Manager - Quality AnalystKMPL–Grade M3 –Location-MumbaiJob Role:Monitoring and Evaluation:Regularly monitor emails and calls to evaluate performance and identify areas for improvement.Process Improvement:Implement process improvements to enhance the efficiency and effectiveness of...

Role : Customer Service Manager - General TradeLocation : BangaloreBackgroundCurrently the day-to-day planning of dispatches is done by the individual CFAs manually by interacting with the TSEs and ASMs. The intent is to centralize the planning done at the CFAs by using a tool which will optimize and plan the dispatches. The intervention from the Sales team...

DescriptionCustomer Service Manager - Support Services-Customer ServiceJob RoleEnd to End Resolution of  Requests / Complaints , escalations received from the customers , regulators and senior  Management with quality communication within the defined Turn around time.  Preparing weekly ,Fortnight and Monthly MIS  Complaint analysis to identify major...

Job Title: Assistant Manager Customer ServiceDepartment: Customer Experience / OperationsLocation: MumbaiReports To: Customer Service Manager / Head of Customer ExperienceEmployment Type: Full-timeJob Summary:We are seeking an experienced and customer-focused Assistant Manager – Customer Service to oversee daily operations of the customer support team. The...

Job Summary:The Customer Care Operations Manager is responsible for overseeing the daily operations of the customer service team, ensuring a high standard of customer support, implementing process improvements, and managing key performance metrics. This role plays a pivotal part in enhancing the customer experience, maintaining service level agreements...

This is a full-time on-site role for a Customer Service Intern.The Customer Service Intern will be responsible for providing customer support, managing phone interactions, enhancing customer service, and improving customer experiences.Daily tasks will involve assisting customers with queries, resolving issues, and maintaining high service...