Assistant Customer Service Manager

About The RoleWe are seeking a friendly and empathetic Assistant Manager Customer Service to join our team in Navi Mumbai, India. In this role, you will be ensuring exceptional customer experiences Develop and implement strategies to improve customer satisfaction and loyaltyHandle escalated customer issues and complaints with empathy and...

Company DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....

about the role To have overall accountability for the Quality of solutions provided to multinational Customers measure service provided against defined Service Level Agreements Service Level Management Prepare and publish Program Plan including Program Structure Roadmap Governance Matrix of Customer Service Strategy ensure all internal and...

Marks & Spencer Retail Walk-In Drive | Female CSA | Immediate HiringAs a Customer Service Assistant at Marks & Spencer, you will play a key role in delivering a seamless and delightful customer experience in-store.Job Description -Achieve sales targets assigned to the store through effective customer engagement and product recommendations.Minimize costs by...

Job DescriptionTeam Leadership and Management : Supervision : Providing guidance, direction, and leadership to a team of customer service representatives.Training and Development : Training new team members, conducting ongoing training sessions, and fostering skill development.Performance Monitoring : Tracking individual and team performance metrics,...

Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...

Company DescriptionEntrantial is a leading professional recruiting group, specializing in recruiting qualified, professional, and skilled people across India. Our expert consultants partner with clients and candidates to shape the future workforce. Every day, we help hundreds of candidates find their next role and assist clients with workforce development...

Arxadais a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. [With a proud history of innovation dating back more than a century], we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life...

Detailed Job Description:• To handle functions and SLAs of Customer Support dept.• To ensure continuous interaction with the customer to make sure that area of concerns can be worked upon for improved service levels.• Ensuring the level of quality in operations and adhering to all the quality tools and procedures• Responsible for service delivery of...

Lead and manage a team of customer service executives. Develop and implement customer service strategies.Experience in managing customer service teams in the jewellery industry.