Assistant Manager – Customer Service

7 hours ago


Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Job Description We have an exciting opportunity for an Asst. Manager – Customer Service to independently handle customer service desk for ocean exports and imports.
Key responsibilities: ·      Handling of Key Account business of Ocean Exports by sea, which includes entire coordination with both shipper, consignee, Carrier, Freight Forwarders, Transporters, CHA for CFS and Factory Stuffing of containers / LCL cargo. ·      Co-Ordination with Overseas Office for Nomination Shipment & Handling Nomination Shipment. ·      Responsible for managing and reviewing export and import operations in accordance to ocean freight business and customer need. ·      Co-Ordination with Sales & Documentation team for Shipment Procedures. ·       Sending Quotation to customers for Ocean Exports & Imports. ·      Should Handle Hazardous & Reefer containers. ·       Should Handle Over Dimensional Cargo. ·      Establish & maintain a strong working relationship with Customers to get more business with existing customers. ·      Manage reporting requirements of department such as DSR, Operation Tracking Report. ·      Time management, prioritizing tasks, and meeting deadlines. Produce quality work even when under extreme time pressure & deadlines. Job Requirement Bachelor's degree in Commerce, Logistics, or related field with over 8 years of experience in the job offered, out of which at least 4 years of experience in Ocean Export and Import. Should have handled shipment for a minimum volume of 150 containers per month.


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