
Customer Service Assistant Custom clearance
5 days ago
Company Description
DartSwift Logistics is a global logistics provider with over a decade of expertise in end-to-end supply chain solutions. With regional headquarters in Mumbai, India, and a trusted network of agents worldwide, DartSwift delivers reliable, cost-efficient, and timely logistics solutions. We serve various industries, including Automobiles, Telecom, FMCG, Retail, and Chemicals. Our mission is to streamline supply chains with fewer complexities, lower costs, reduced lead times, and smarter inventory management.
Role Description
This is a full-time on-site role located in Mumbai for a Customer Service Assistant. The role involves handling customer inquiries, providing timely support, ensuring customer satisfaction, and maintaining effective communication. The Customer Service Assistant will also assist in resolving issues and offering solutions to improve the customer experience.
Qualifications
- Interpersonal Skills and Communication skills
- Customer Satisfaction, Customer Support, and Customer Service skills
- Excellent problem-solving abilities and attention to detail
- Ability to work collaboratively and independently
- Familiarity with logistics and supply chain operations is a plus
- Bachelor's degree in Business, Communication, or a related field is preferred
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