Customer Service Manager
7 days ago
- Lead and manage a team of customer service executives.
- Develop and implement customer service strategies.
Experience in managing customer service teams in the jewellery industry.
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Customer Service Manager
1 week ago
Mumbai, Maharashtra, India InstaLaxmi Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing Digital Gold platforms for jewelers. Our platform includes essential features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business growth. We focus on creating innovative solutions to meet our...
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Customer Service Manager
2 weeks ago
Mumbai, Maharashtra, India InstaLaxmi Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionInstaLaxmi is the country's first and largest B2B Digital Gold company, specializing in developing Digital Gold platforms for jewelers. Our platform includes important features like loyalty programs and gamified elements to suit consumer behavior, resulting in increased app usage and business. We are dedicated to creating innovative...
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Customer Service Manager
1 week ago
Mumbai, Maharashtra, India SKUPREME Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....
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Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The Role Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify...
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VP - Contact Centre(Ecomm/OTA)
5 days ago
Mumbai, Maharashtra, India Customer Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCustomer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...
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Assistant Customer Service Manager
4 days ago
Mumbai, Maharashtra, India ECL Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Assistant Manager Customer ServiceDepartment: Customer Experience / OperationsLocation: MumbaiReports To: Customer Service Manager / Head of Customer ExperienceEmployment Type: Full-timeJob Summary:We are seeking an experienced and customer-focused Assistant Manager – Customer Service to oversee daily operations of the customer support team. The...
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Customer Service Operations Manager
1 week ago
Mumbai, Maharashtra, India IGP Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Summary:The Customer Care Operations Manager is responsible for overseeing the daily operations of the customer service team, ensuring a high standard of customer support, implementing process improvements, and managing key performance metrics. This role plays a pivotal part in enhancing the customer experience, maintaining service level agreements...
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Customer Service Manager
1 week ago
Navi Mumbai, Maharashtra, India Azimar Shipping And Logistisc Llp Full time ₹ 9,00,000 - ₹ 12,00,000 per yearResponsibilities:* Lead customer service team* Ensure high CSAT ratings* Manage customer complaints & feedback* Develop customer strategies* Collaborate with sales & marketing teamsHealth insuranceAnnual bonusProvident fund
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Customer Service Manager
4 days ago
Mumbai, Maharashtra, India DCB Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesTo work for providing first class service experience to existing customers and take references for acquiring new quality customers. To cross sell deposit and fee products to such customers and penetrate better market shareTo constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same.To keep...
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Asst. Manager – Customer Service
5 days ago
Mumbai, Maharashtra, India Arxada Full time ₹ 12,00,000 - ₹ 24,00,000 per yearArxadais a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. With a proud history of innovation dating back more than a century, we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of...