
Customer Service Manager
4 days ago
- Lead and manage a team of customer service executives.
- Develop and implement customer service strategies.
Experience in managing customer service teams in the jewellery industry.
-
Senior Customer Service Executive
19 hours ago
Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRoles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...
-
Customer Service Manager
6 days ago
Mumbai, Maharashtra, India SKUPREME Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionSkupreme automates brand, warehouse, and commerce operations. Utilizing intelligent order routing, real-time catalog and inventory synchronization, and native label generation, Skupreme assists brands and warehouses in scaling efficiently while reducing costs.Role DescriptionThis is a part-time remote role for a Customer Service Manager....
-
Customer Service Manager
2 weeks ago
Mumbai, Maharashtra, India Orange Full timeabout the role To have overall accountability for the Quality of solutions provided to multinational Customers measure service provided against defined Service Level Agreements Service Level Management Prepare and publish Program Plan including Program Structure Roadmap Governance Matrix of Customer Service Strategy ensure all internal and...
-
Customer Service Manager
2 days ago
Mumbai, Maharashtra, India Muhavra Enterprises Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Customer Service Manager Blue Tokai Coffee RoastersLocation: Andheri West, MumbaiRole OverviewThe Customer Service Manager will lead our customer support function, ensuring every customer interaction reflects our premium brand values. This role combines strategic leadership with hands-on problem-solving, with the goal of delivering outstanding...
-
Customer Service Manager
2 days ago
Mumbai, Maharashtra, India Krishna Enterprise's Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.ResponsibilitiesImprove customer...
-
Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The Role Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests / Complaints , escalations received from the customers , regulators and senior Management with quality communication within the defined Turn around time. Preparing weekly ,Fortnight and Monthly MIS Complaint analysis to identify...
-
Manager- Customer Service
2 days ago
Mumbai, Maharashtra, India Arxada Full time ₹ 90,00,000 - ₹ 1,20,00,000 per yearArxadais a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. [With a proud history of innovation dating back more than a century], we aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life...
-
VP - Contact Centre(Ecomm/OTA)
2 days ago
Mumbai, Maharashtra, India Customer Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per yearCustomer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...
-
Assistant Customer Service Manager
12 hours ago
Mumbai, Maharashtra, India ECL Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Assistant Manager Customer ServiceDepartment: Customer Experience / OperationsLocation: MumbaiReports To: Customer Service Manager / Head of Customer ExperienceEmployment Type: Full-timeJob Summary:We are seeking an experienced and customer-focused Assistant Manager – Customer Service to oversee daily operations of the customer support team. The...
-
Customer Relationship Manager
18 hours ago
Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles and ResponsibilitiesHandle customer queries and concerns in a timely and professional manner, resolving issues promptly.Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention.Develop strong understanding of customers' needs and preferences to provide personalized solutions.Collaborate with...