Customer Service

1 week ago


Mumbai, Maharashtra, India Apex One Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service.

Key Responsibilities:

Handle inbound and outbound calls from international customers.

Address customer inquiries, complaints, and support issues in a timely and professional manner.

Maintain accurate records of customer interactions and transactions.

Ensure customer satisfaction by providing effective solutions.

Meet performance targets and adhere to quality standards.

Requirements:

2 months to 2 years of experience in a BPO or customer service role.

Excellent verbal communication skills in English.

Ability to work in a fast-paced environment and multitask effectively.

Willingness to work in the Night shift.

Positive attitude and customer-first approach.

Mandatory Key SkillsCold calling,Lead generation,sales Development,Outbound Marketing,CRM Tools,Customer Service*


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