Area Revenue Head

3 days ago

Prayagraj Varanasi, India OYO Full time US$ 9,00,000 - US$ 12,00,000 per year

Job Description Area Revenue Head (ARH)Job Title (s)

  • ARH

Department

  • Revenue

Reporting to

  • Revenue Head

Key Responsibilities

  • Lead a team of Relationship Managers/Revenue Leads to strategize and drive revenue metrics in the designated territory.
  • Drive line sales through various means from existing OYO clients
  • Help generate revenue by driving occupancy and ensuring availability of sellable rooms
  • Ensure collection of accounts receivable/outstanding amount from clients/accounts
  • Maintain and review monthly sales tracker of accounts and targets
  • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
  • Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
  • Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
  • Manage daily operations of various hotels and ensure adherence to all OYO operational procedures and guidelines
  • Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
  • Resolve issues arising between property owners, customers & internal team
  • Ability to frequently travel on ground and generate create a healthy property funnel
  • Cross-functional approach through coordination with multiple teams across organization.
  • Create an exuberant property owner relationship to build on referral network

People ResponsibilitiesYesKey Performance Indicators

  • Ensuring occupancy (URNs) month on month
  • Prepaid (PP) realization
  • Pay at Hotel (PAH) realization
  • Ensuring daily availability of Sellable rooms (DSRN)

Factors Influencing Hiring DecisionExperience

  • 7 - 8 years of overall experience in sales & operations
  • Min 3-4 years of experience in a people manager capacity
  • Experience in Hotel Industry would be an added advantage
  • Ready to travel as and when required and willingness to work on field.

Technical Skills

  • Networking ability
  • Soft Skills (ERP/APP usage, Excel, Email Writing)
  • Excellent communication skills (verbal and written)
  • Good negotiation skills
  • Analytical ability

Behavioural Skills

  • Team Player
  • Communication Skills
  • Energetic

Stake Holder Interaction/ManagementInternal Revenue Head/Hub Head, Supply Team, TR Team, Central TeamsExternalProperty Owners, Real Estate Brokers

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