Cluster Manager

2 days ago

Ayodhya Prayagraj Varanasi, India Sun Life Full time US$ 80,000 - US$ 1,20,000 per year

Job description

Role Overview:

The Cluster Manager - Bancassurance is responsible for driving business growth through bank partner channels within a designated cluster. The role involves managing relationships with bank branches, leading a team of sales professionals, ensuring sales targets are met, and enhancing customer experience in bancassurance.

Key Responsibilities:

Sales & Business Development:

  • Drive insurance sales through assigned bank branches in the cluster.
  • Achieve revenue, premium collection, and policy issuance targets.
  • Develop and implement strategies to increase penetration of insurance products.
  • Identify new business opportunities within the banking ecosystem.

Relationship Management:

  • Build and maintain strong relationships with branch heads, bank relationship managers (RMs), and key stakeholders.
  • Ensure seamless coordination between the bank and the insurance company.
  • Conduct regular meetings and reviews with bank teams to improve engagement.

Team Leadership & Training:

  • Lead, mentor, and manage a team of Relationship Managers (RMs).
  • Provide training and development on insurance products, compliance, and best sales practices.
  • Conduct joint calls with bank staff to support sales efforts.

Operational & Compliance Adherence:

  • Ensure adherence to IRDAI regulations, company policies, and bank guidelines.
  • Monitor and drive quality in policy issuance, customer service, and claims processes.
  • Manage MIS reporting, business analytics, and performance tracking.

Customer Engagement & Retention:

  • Promote customer-centric solutions and drive high service standards.
  • Work on strategies to improve policy persistency and customer retention.

Key Requirements:

Educational & Experience Requirements:

  • Bachelors degree (MBA preferred).
  • 5+ years of experience in Bancassurance, Insurance Sales, or Financial Services.
  • Prior experience in managing banking partners is an advantage.

Skills & Competencies:

  • Strong sales and negotiation skills.
  • Excellent relationship management and stakeholder engagement abilities.
  • Leadership and team management experience.
  • Good analytical and problem-solving skills.
  • Knowledge of insurance products, compliance, and regulatory guidelines.

If you are interested, please connect me on below no and share your resume to my mail id.

Regards

Shivani Palhania

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