Customer Success Manager

Company DescriptionSuccess Canvas aims to be a one-stop solution for the educational needs of children, parents, schools, and communities. With a wide range of products including educational toys, games, books, homeschooling kits, and consultation services, Success Canvas focuses on promoting 21st-century skills through hands-on, application-based solutions....

Min. 0 to 2 years experienceSurat (GJ), IndiaAbout UsWe have a team of listeners, questioners, and collaborative problem-solvers. The team is smart, passionate, experienced, and polished. We are designers who get things done. Our league of superheroes includes 10+ certified Customer Relationship Managers.OptimumBrew is known as a process driven, adaptive and...

Experience: 1–3 YearsLocation: Surat (On-site)Department: Customer Success /After-SalesEmployment Type: Full-timeAbout Suvit is an AI-powered SaaS platform that helps businesses and accounting professionals automate their daily data entry and accounting operations with speed, accuracy, and intelligence.We're on a mission to simplify finance workflows and...

Customer Complaint ManagementHandle and resolve customer complaints related to elevator systems. Track issues and escalate when necessary. Resolution time, customer satisfaction ratingEnquiry ManagementProcess customer inquiries related to services, installations, and maintenance. Response time, quality of information providedCoordination with Head...

Key Responsibilities: Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings. Site Visits & Customer Meetings: Personally visit top customers to maintain face-to-face relationships, understand challenges they're facing, and discuss...

Position: Customer Relationship Manager (Service)Industry: Digital Textile Printer SolutionsExperience: 34 years (Customer Handling – Service Industry)Location: Althan, SuratJob Role:Handle customer service calls & ensure timely resolution.Maintain and update records in CRM software.Prepare service reports (daily/weekly/monthly).Coordinate with service...

Job description:Contact clients with interest in procuring automobiles to offer them sales dealsMaintain a list of new/existing customers and occasionally communicate with them to discuss business Job Summary:The Assistant Manager – Customer Relationship is responsible for supporting the Customer Relationship Manager in enhancing the overall customer...

Responsibilities:Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client.Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements.Draft compelling emails...

Who are we looking for: If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You'll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns. Your contribution to the team: Maintaining a positive,...

Build and maintain strong, long-term relationships with customers.Act as the primary point of contact for client inquiries and concerns.Identify customer needs and provide appropriate solutions.Work with internal teams to ensure timely delivery of products/services.Monitor customer satisfaction and take proactive measures to improve it.Maintain accurate...