Customer Success Associate Level 2

2 days ago


Surat, Gujarat, India PropVIVO Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

PROPVIVO is a next-generation Property Management company with a mission to build a new paradigm in Community Association Management. We aim to nurture great communities while setting new industry benchmarks for Community Association Management. Our innovative approach and dedication to excellence help create harmonious and well-managed living environments.

Role Description

We are seeking a full-time Customer Success Associate Level 2 to join our team on-site in Surat. The role involves engaging with customers, providing support, ensuring customer satisfaction, and retaining existing customers. The ideal candidate will handle day-to-day tasks related to customer engagement, addressing concerns, and fostering positive relationships with our clients.

Qualifications

  • Customer Engagement, Customer Support, and Customer Satisfaction skills
  • Experience with Customer Retention strategies
  • Strong Analytical Skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in an on-site environment
  • Prior experience in property management or related field is a plus


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