Customer Success Executive

5 days ago

Surat, Gujarat, India PW (PhysicsWallah) Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Job Title:
SST Associate

Location:
Surat

Company:
Physics Wallah (PW)

Employment Type:
Full-Time

About the Role:

Physics Wallah is looking for a dedicated and analytical
SST Associate
to join our
Student Success Team
in Surat. In this role, you will be responsible for driving initiatives that enhance student performance, engagement, and satisfaction—ensuring every learner achieves their full potential.

Key Responsibilities:

  • Develop and execute data-driven strategies to improve student success, retention, and academic outcomes.
  • Track and analyze key performance indicators (KPIs) to measure student progress and identify improvement areas.
  • Collaborate with academic, operations, and counseling teams to create a supportive and growth-oriented environment.
  • Design and implement innovative programs addressing diverse student needs.
  • Provide actionable insights to leadership based on student performance data and feedback.
  • Contribute to fostering a positive and motivating learning experience for all students.

Qualifications & Skills:

  • Bachelor's degree (Master's preferred) in Education, Management, or a related field.
  • 1–3 years of experience in student success, academic operations, or edtech roles.
  • Strong analytical, coordination, and communication skills.
  • Proficiency in MS Excel and basic data analysis tools.
  • A passion for student development and academic excellence.

Why Join Physics Wallah:

  • Be part of India's leading edtech revolution transforming learning experiences.
  • Work in a collaborative, student-focused environment.
  • Opportunities for professional growth and meaningful impact.

Apply now at :

or Send your resume to with the subject line "SST Associate - Surat"

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