Customer Support Executive

16 hours ago

Surat, Gujarat, India Alpino Health Foods Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description

Alpino Health Foods is dedicated to making India fall in love with peanuts. We transform peanuts into delicious and healthy foods that are rich in protein and beneficial for your health. Our mission is to promote the benefits of peanuts while offering tasty options that everyone will love.

Role Description

This is a full-time on-site role for a Customer Support Executive. Based in Surat, the Customer Support Executive will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, offering online support, delivering customer service, and providing technical support. They will be the first point of contact for customer inquiries and are responsible for resolving issues promptly and efficiently.

Qualifications

  • Customer Support and Customer Service skills
  • Experience in ensuring Customer Satisfaction and handling Online Support
  • Technical Support skills
  • Excellent communication and problem-solving skills
  • Ability to multitask and manage time effectively
  • Proficiency with customer support software and tools
  • Previous experience in a similar role is a plus
  • Bachelor's degree or equivalent experience

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