Customer Support Executive
2 days ago
Company Description
Corenet Tech is a leading digital marketing agency and web app development company dedicated to helping brands succeed in niche markets. We specialize in planning, data analysis, and strategic implementation of marketing plans to drive business growth. By joining Corenet Tech, you will be part of a team shaping the future of digital marketing. For more details, visit or connect with us at
Role Description
This is a full-time on-site role based in Surat for a Customer Support Executive & Sales. The role involves managing customer support operations, addressing customer inquiries, ensuring customer satisfaction, and providing technical support & Sales when required. The Customer Support Executive will also handle online support-related tasks, assist customers in resolving issues effectively, and maintain high service standards to enhance the overall customer experience with Sales.
Qualifications
- Proficiency in Customer Support, Customer Service, and Customer Satisfaction
- Experience with Online Support and handling customer inquiries via digital platforms
- Understanding of Technical Support to assist in troubleshooting and resolving technical issues
- Strong communication and interpersonal skills
- Ability to remain calm under pressure and manage multiple tasks efficiently
- Previous experience in customer-facing roles is an advantage
- Bachelor's degree or equivalent in a relevant field preferred
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