Technical Customer Support Executive
17 hours ago
Technical Customer Support Executive / Admin Support with Excel Skills (On-site)
Location: Surat, Gujarat ( preferred candidate)
Job Summary:
We are looking for a Technical Customer Support Executive to manage voice process (calls), email support, Zoom client assistance, and basic software troubleshooting. This role is also open to administrative professionals with strong Excel and coordination skills who are ready to be trained in client servicing and technical support.
Responsibilities:
Handle client queries via phone, email, and Zoom.
Use Excel for preparing and maintaining reports.
Assist in onboarding new clients and guiding them through product features.
Coordinate with internal teams for task follow-ups and updates.
Escalate unresolved issues to the technical team.
Keep accurate records in CRM or tracking systems.
Requirements:
Freshers, admin staff, or candidates with 1–2 years' experience in BPO voice process, call center, technical support, ERP support, office administration, or customer service.
Strong Excel skills (formulas, data management, reporting).
Good communication in English & Hindi.
Logical thinking, problem-solving attitude, and ability to multitask.
Familiarity with MS Office; knowledge of CRM tools or ChatGPT is a plus.
Job Type: Full-time, On-site (Surat)
Growth: Training + career opportunities in customer success, account management, or technical support.
Job Types: Full-time, Permanent
Pay: ₹20, ₹40,000.00 per month
Education:
- Bachelor's (Required)
Experience:
- Technical Customer Support Executive: 1 year (Required)
Location:
- Surat, Gujarat (Required)
-
Customer Support Executive
2 weeks ago
Surat, Gujarat, India Alpino Health Foods Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionAlpino Health Foods is dedicated to making India fall in love with peanuts. We transform peanuts into delicious and healthy foods that are rich in protein and beneficial for your health. Our mission is to promote the benefits of peanuts while offering tasty options that everyone will love.Role DescriptionThis is a full-time on-site role...
-
Customer Technical Support
1 week ago
Surat, Gujarat, India PortPro - Asia Full time ₹ 80,000 - ₹ 1,20,000 per yearCompany Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India Yanolja Cloud Solution Full time ₹ 2,00,000 - ₹ 6,00,000 per yearOrganizational Overview:Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...
-
Customer Support Executive
4 days ago
Surat, Gujarat, India Refrans Full time ₹ 2,16,000 - ₹ 3,00,000 per yearCustomer Support ExecutiveResponsibilities:● Interact with users via chat, email, and phone to resolve product-related queriesand issues.● Master all features of our invoicing and payments software to provide accurateand efficient support.● Create and maintain support documents, FAQs, and knowledge base articles foruser reference.● Collaborate with...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India Yanolja Cloud Solution Full time ₹ 4,00,000 - ₹ 6,00,000 per yearOrganizational Overview:Yanolja Cloud Solution Pvt. Ltd. (YCS), is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our...
-
Customer Support Executive
2 weeks ago
Surat, Gujarat, India Alpino Health Foods Pvt. Ltd. Full time ₹ 1,92,000 - ₹ 2,40,000 per yearJob Description:As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service.Key Responsibilities:Customer Assistance: Address customer inquiries, concerns, and feedback through various channels,...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time ₹ 1,80,000 - ₹ 2,40,000 per yearLocation: Khatargam , SuratWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be the first point of contact for our clients, ensuring their inquiries and concerns are addressed promptly and professionally. This role is pivotal in maintaining our reputation for outstanding customer service.Key...
-
Customer Support Executive
1 week ago
Surat, Gujarat, India DK Infoway Full time ₹ 1,20,000 - ₹ 1,80,000 per yearJob Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...
-
Technical Support Representative
1 week ago
Surat, Gujarat, India Com - WhatsApp API, Unified Inbox, Crm, Bot Builder, Automations Builder, Ecommerce & More Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionCom.Bot is a Meta Business Partner that offers a comprehensive SaaS platform including WhatsApp API, Unified Inbox, CRM, Bot Builder, Automations Builder, and Ecommerce solutions. Our platform helps businesses streamline communication, automate tasks, and enhance customer interactions. We are committed to providing innovative and efficient...
-
Technical Support Specialist
1 week ago
Surat, Gujarat, India PortPro - Asia Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...