Customer Support Executive

19 hours ago

Surat, Gujarat, India DK Infoway Full time ₹ 2,50,000 - ₹ 4,00,000 per year

Full job description:-

Only male candidates can apply. The ideal candidate will have 1-2 years of experience in a call support department, providing technical assistance to customers. As a Software Support Executive, you will be responsible for resolving customer issues, providing software support, and ensuring customer satisfaction.

Roles & Responsibilities:-

  • Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
  • Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.
  • Self-motivated and be team player.
  • Maintain policies and procedures when working with clients and provide appropriate information.
  • Document customer interactions and resolutions accurately in the ticketing system.
  • Collaborate with the development team to identify and resolve complex technical issues.
  • Conduct software testing and provide feedback to the development team.
  • Assist in the creation and maintenance of knowledge base articles and user guides.
  • Stay up-to-date with the latest software updates and enhancements.
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).

  • Customer Support Executive

    4 days ago

    Surat, Gujarat, India Corenet Tech Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionCorenet Tech is a leading digital marketing agency and web app development company dedicated to helping brands succeed in niche markets. We specialize in planning, data analysis, and strategic implementation of marketing plans to drive business growth. By joining Corenet Tech, you will be part of a team shaping the future of digital...

  • Customer Support Executive

    2 days ago

    Surat, Gujarat, India 0e2547a6-7cbe-4919-bb78-70ae3403a69a Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    We're Hiring – Customer Support ExecutiveWe are looking for a confident and well-spoken Customer Support Executive with excellent English communication skills. The ideal candidate should be able to handle customer queries professionally, provide quick solutions, and maintain a positive customer experience. Location: Katargam – Rashi Circle Salary:...

  • Customer Support Executive-Surat

    2 days ago

    Surat, Gujarat, India Yanolja Cloud Solution Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Customer Support ExecutiveSummary:We are seeking a Customer Support Executive with 1-3 years of experience in Email Support to join our team. The ideal candidate will be responsible for providing exceptional customer service and technical support to our clients through various communication channels.Roles and Responsibilities:Respond to customer...

  • Customer Support Executive

    1 week ago

    Surat, Gujarat, India DK Infoway Full time ₹ 2,40,000 per year

    Job description:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service.Key Responsibilities:Handle inbound and outbound calls, emails, and chat to assist customers with inquiries related to diamonds, jewelry, and...

  • Customer Support Executive

    6 days ago

    Surat, Gujarat, India Pixkart Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title:Customer Service Manager / Customer Success ExecutiveCompany Overview:PIXKART is an EdTech company dedicated to making piano learning simple, affordable, and accessible to everyone. We provide structured online piano courses that help learners master the instrument step-by-step along with free weekly YouTube tutorials to support music lovers...

  • Customer Support Executive-Surat

    2 days ago

    Surat, Gujarat, India 8125b934-b00c-414e-9390-a1b68f5b92b7 Full time ₹ 80,000 - ₹ 1,80,000 per year

    Summary:We are seeking a Customer Support Executive with 1-3 years of experience in Email Support to join our team. The ideal candidate will be responsible for providing exceptional customer service and technical support to our clients through various communication channels.Roles and Responsibilities:Respond to customer inquiries and issues through email...

  • Technical Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India Imagica Health Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Technical Customer Support Executive / Admin Support with Excel Skills (On-site)Location: Surat, Gujarat ( preferred candidate)Job Summary:We are looking for a Technical Customer Support Executive to manage voice process (calls), email support, Zoom client assistance, and basic software troubleshooting. This role is also open to administrative professionals...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India ZebraLearn Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Who are we looking for:If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You'll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns.Your contribution to the team:Maintaining a positive, empathetic, and...

  • Customer Support Specialist

    18 hours ago

    Surat, Gujarat, India Suvit Fintech Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job description We are looking for a customer-oriented Support Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will provide support via phone, email, and other communication channels to help customers get the most out of our products and...

  • Customer Support Executive

    2 weeks ago

    Surat, Gujarat, India Patron Management Services Ltd Full time ₹ 12,000 - ₹ 30,000 per year

    About usWe, Patron Management Services Pvt. Ltd. are looking to expand our teams and hiring motivated and enthusiastic individuals who can be the part of our growing business. We need candidates for our Customer Support Team.Our work environment includes:International workforceRelaxed atmosphereOn-the-job trainingModern office settingGrowth opportunitiesSafe...