Technical Customer Support Executive

Company Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...

Customer Support ExecutiveResponsibilities:● Interact with users via chat, email, and phone to resolve product-related queriesand issues.● Master all features of our invoicing and payments software to provide accurateand efficient support.● Create and maintain support documents, FAQs, and knowledge base articles foruser reference.● Collaborate with...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd. (YCS), is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our...

Job description:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service.Key Responsibilities:Handle inbound and outbound calls, emails, and chat to assist customers with inquiries related to diamonds, jewelry, and...

Location: Khatargam , SuratWe are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be the first point of contact for our clients, ensuring their inquiries and concerns are addressed promptly and professionally. This role is pivotal in maintaining our reputation for outstanding customer service.Key...

Job Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...

Company DescriptionCom.Bot is a Meta Business Partner that offers a comprehensive SaaS platform including WhatsApp API, Unified Inbox, CRM, Bot Builder, Automations Builder, and Ecommerce solutions. Our platform helps businesses streamline communication, automate tasks, and enhance customer interactions. We are committed to providing innovative and efficient...

Job Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...

Responsibilities:Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client.Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements.Draft compelling emails...