
Customer Support
4 hours ago
**Job description**
- ** Freshers also can apply**:
- ** Experience in same as added advantage**:
- To work in office location and need to fulfil the customer needs.
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
**Responsibilities**:
- Needs to provide support to Tally Users
- Command on Tally ERP9 & GST.
- No targets only support calls.
- Day Shift.
- Manage and execute lead generation activities.
- Solving Customer’s Tally Problem through phone calls.
**Eligibility**:
- Minimum of 0-2 years in customer support
- Should be Quick Learners and have a good understanding of Business Process.
- Good Communication skills in English/Tamil.
**Salary: based on experience**
**Location**: Coimbatore
**Expecting immediate joiners
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