Customer Experience Executive

3 days ago


Noida Uttar Pradesh, India Infiniserve IT Solution Pvt Ltd Full time

**Job Description: Customer Experience Support Services (CXSS)**

**Position**: Customer Experience Executive
**Experience Required**: Minimum 1 year in International Customer Support (Voice) with Upselling experience

**Key Responsibilities**:

- Provide accurate information, resolve issues, and ensure high-quality customer experience.
- Identify customer needs and offer appropriate products/services through **upselling and cross-selling techniques**.
- Maintain customer satisfaction by following standard processes and service guidelines.
- Document interactions, feedback, and resolutions in CRM tools.
- Work closely with the team to achieve customer support and sales targets.
- Ensure compliance with company policies and international quality standards.

**Skills & Qualifications**:

- Minimum 1 year of experience in **International Customer Care/CCE role**.
- Strong communication skills in English (verbal & written).
- Proven ability in **upselling / cross-selling**.
- Problem-solving attitude with customer-centric mindset.
- Ability to work in a target-driven environment.
- Flexible with rotational shifts (including night shifts).

**Benefits**:

- Fixed salary - 36000 + Incentives up to - 15000
- Competitive salary with incentives on upselling.
- International exposure and career growth opportunities.
- Friendly and professional work environment.

Contact us - 6206663105

**Job Types**: Full-time, Permanent

**Language**:

- English (required)

Work Location: In person



  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, Uttar Pradesh, India The Bakistry Full time

    Location: Noida (6 days/week) Experience Required: 1 - 3 years Compensation: INR 13,000 - INR 17,000/month (Based on experience) About Us: We are seeking a confident and customer-centric professional to manage customer queries, convert inquiries into orders, and Key Responsibilities: - Respond to inquiries via call, WhatsApp, and chat - Assist customers...


  • Noida, India Customer Care Executive Full time

    We have an opportunity for Voice or non voice process. **Responsibilities**: - Have to handle customer queries over the call. - Handling inbound calls & outbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements**: - Good Communication skills required. - age limit 18 to 29 years **Job Types**: Full-time,...


  • Lucknow, Uttar Pradesh, India Titan Company Full time

    **Job Requirements** Job Title: Customer Experience Executive - Tanishq Company: Titan Job Category: Jewellery-SMR We are looking for a dedicated Customer Experience Executive to join our team at Tanishq, a division of Titan. As a Regional Customer Experience Executive, you will be responsible for ensuring that our customers have a positive and memorable...


  • Noida, India Celeste Experience Full time

    good communication skills Any graduate or undergraduate can apply 1 year experience in international bpo, Excellent communication skills cab facility will be provided **Job Types**: Full-time, Regular / Permanent **Salary**: ₹21,737.27 - ₹37,602.76 per month **Benefits**: - Paid time off - Provident Fund Schedule: - Rotational...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    **Job Title: Full-Time Customer Support** - Experience Level: 0-2 years - Location: Noida, Uttar Pradesh **Responsibilities**: - Handle inbound and outbound calls effectively. - Provide information about products, services, and offers to customers. - Understand customer needs and preferences. - Solve customer queries and concerns over the phone. - Maintain...


  • Noida, India connector executive search& consultant Full time

    Required customer care executive in a leading BPO at Noida sector 16 Freshers ,10+2 or graduates,Male/ femaleDay shift9 hours ( office job) 14,000 in hand if graduate13,000 if 10+2 Only Hindi language(readable knowledge of English) Other benefits pf,esi etc Incneives upto 2000 Only 2 rounds Note - This placement is free of cost **Job Types**:...


  • Noida, Uttar Pradesh, India Venture Quest Full time

    *Job Posting: Customer Support Executive* *Company:* Niva Bupa *Location:* Noida Sector 59 *Position:* Customer Support Executive *Salary:* Based on experience and skills *Shift:* 9 hours *Job Description:* Niva Bupa is looking for a dedicated Customer Support Executive to join our team. The role involves providing exceptional support to our customers...


  • Noida, Uttar Pradesh, India Venture Quest Full time

    *Job Posting: Customer Support Executive* *Company:* Niva Bupa *Location:* Noida Sector 59 *Position:* Customer Support Executive *Salary:* Based on experience and skills *Shift:* 9 hours *Job Description:* Niva Bupa is looking for a dedicated Customer Support Executive to join our team. The role involves providing exceptional support to our customers...


  • Noida, Uttar Pradesh, India Next Mobility Energy pvt. Ltd. Full time

    **Job Description: Customer Relationship Executive (CRE)** **Position**: Customer Relationship Executive (CRE) **Industry**: Automobile (Electric Vehicles) **Location**: Noida **Department**: Sales & Customer Service **Exp**:1 yrs **About Us**: NXTE is a leading player in the electric vehicle (EV) sector, committed to revolutionizing the automotive...