Customer Service Executive
4 hours ago
Job Description - Customer Service Executive
Location: Noida
Company: Medibhai Pvt. Ltd.
**Salary**: Up to ₹18,000/month
About the Role
We are looking for a **Customer Service Executive** to join our team in Noida. The role involves handling customer queries, providing timely support, and ensuring excellent service experience.
Key Responsibilities
- Handle inbound/outbound calls and respond to customer queries.
- Maintain accurate records of customer interactions.
- Provide solutions and resolve issues within the given timelines.
- Coordinate with internal teams for escalated cases.
- Ensure high levels of customer satisfaction and professionalism.
**Requirements**:
- Minimum **6 months of experience** in customer service (voice or non-voice process).
- Good communication skills in English and Hindi.
- Positive attitude and customer-centric approach.
**Benefits**:
- Competitive salary up to **₹18,000 per month**.
- Friendly and supportive work environment.
- Opportunity to grow within the organization.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Flexible schedule
- Health insurance
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (required)
**Location**:
- Noida, Uttar Pradesh (required)
Work Location: In person
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