Customer Service Executive

12 hours ago


Noida Uttar Pradesh, India Medibhai Pvt limited Full time

Job Description - Customer Service Executive

Location: Noida
Company: Medibhai Pvt. Ltd.

**Salary**: Up to ₹18,000/month

About the Role

We are looking for a **Customer Service Executive** to join our team in Noida. The role involves handling customer queries, providing timely support, and ensuring excellent service experience.

Key Responsibilities
- Handle inbound/outbound calls and respond to customer queries.
- Maintain accurate records of customer interactions.
- Provide solutions and resolve issues within the given timelines.
- Coordinate with internal teams for escalated cases.
- Ensure high levels of customer satisfaction and professionalism.

**Requirements**:

- Minimum **6 months of experience** in customer service (voice or non-voice process).
- Good communication skills in English and Hindi.
- Positive attitude and customer-centric approach.

**Benefits**:

- Competitive salary up to **₹18,000 per month**.
- Friendly and supportive work environment.
- Opportunity to grow within the organization.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Noida, Uttar Pradesh (required)

Work Location: In person



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