IT Helpdesk Support Executive

We’re hiring **Helpdesk Support Associates** to guide users in setting up VPNs and resolving security-related access problems. **Key Responsibilities**: - Assist with VPN configuration, troubleshooting, and upgrades. - Help users fix IP leaks, DNS leaks, and access block issues. - Provide customer education on secure browsing...

Lytegen is seeking an experienced IT Helpdesk Manager to lead our helpdesk team and enhance our IT support operations In this role you will be responsible for the overall management of the helpdesk ensuring high-quality technical support for our staff while fostering a positive and efficient work environment Your primary duties will include overseeing daily...

**Location**: Mohali, India** **Shift**: Night** **As a Technical Service Desk Coordinator, you will be responsible for managing the flow of support tickets, tracking status updates, and providing initial troubleshooting assistance to customers via voice and chat.** **Key Responsibilities**: - Accurately log and categorize incoming issues.** **- Provide...

**Key Responsibilities** - **Issue Resolution**: Diagnose and resolve customer issues promptly, ensuring a high level of customer satisfaction. - **Product Knowledge**: Develop a thorough understanding of the company's products and services to provide accurate information and assistance to customers. - **Escalation**: Identify and escalate complex issues to...

DETAILED JOB DESCRIPTIONOrganization: Alaric VenturesLocation: Bestech Towers (Sector 66-Mohali)Position: Technical Helpdesk AdvisorExperience: FresherWhy to Join ALARIC VENTURESKnown as career builders and paymasters.Best and unbeatable benefits for the employees.Effective career and financial progression system.Most organic and friendly work...

**Location**: Mohali, India** **Employment Type**: Full-Time, Permanent **Shift**: Night Shift **Key Responsibilities**: - Respond to customer inquiries via phone and chat. - Diagnose and resolve issues related to MS Office, Outlook, printers, smart speakers, and more. - Guide users through step-by-step solutions. - Maintain a customer-focused approach...

**Job role: Customer support executive** **About the Role**: As a Customer Support Executive, you will be the first line of defense for our software users, ensuring a positive and smooth user experience. You will be responsible for addressing user inquiries, troubleshooting technical issues, and resolving problems in a timely and efficient...

Job Title: Technical Support ExecutiveExperience: 1–7 YearsLocation: Mohali (Remote)Employment Type: Full-timeJob Summary:We are seeking a skilled and customer-focused Technical Support Executive to provide support for Alex Roku international customers. The role involves troubleshooting technical issues related to Roku devices, streaming connectivity, and...

**Job Summary**: **Key Responsibilities**: 1. Project Support: - Assist the IT project manager in planning, executing, and closing IT projects. - Help create project time lines, schedules, and milestones. - Monitor project progress and provide regular updates to stakeholders. 2. Documentation & Reporting: - Maintain project documentation, including plans,...

Job Title:Technical Support Executive Location:Sector 66, Phase 9, Mohali Employment Type:Full-Time Shift:Day Shift (Open to both Male & Female candidates) Salary:₹15,000 – ₹26,000 CTCAbout the Role:We are looking for dynamic and tech-savvy individuals to join our Technical Support team. As aTechnical Support Executive, you will be the first point of...