IT Helpdesk Executive

**Location**: Mohali, India** **Shift**: US Night Shift We are seeking IT Helpdesk Support Executives to provide first-line support for software, hardware, and network-related issues to our US-based clients. **Key Responsibilities**: - Respond to customer inquiries via chat, phone, and remote desktop support. - Troubleshoot issues related to Windows OS,...

We’re hiring **Helpdesk Support Associates** to guide users in setting up VPNs and resolving security-related access problems. **Key Responsibilities**: - Assist with VPN configuration, troubleshooting, and upgrades. - Help users fix IP leaks, DNS leaks, and access block issues. - Provide customer education on secure browsing...

**Location**: Mohali, India **Employment Type**: Full-Time, Permanent **Shift**: Night Shift **Key Responsibilities**: - Respond to customer inquiries through calls and chat. - Diagnose and resolve issues in MS Office, Outlook, printers, smart speakers, etc. - Guide users through step-by-step solutions. - Maintain a customer-focused approach with timely...

**Location**: Mohali, India** **Shift**: Night** **As a Technical Service Desk Coordinator, you will be responsible for managing the flow of support tickets, tracking status updates, and providing initial troubleshooting assistance to customers via voice and chat.** **Key Responsibilities**: - Accurately log and categorize incoming issues.** **- Provide...

**JLL empowers you to shape a brighter way**. **Position: Soft Services Executive** **Business: Property and Asset Management, Mohali** **Job Overview** You will be the face of JLL at the client's site, responsible for managing all soft services including customer relations, housekeeping, horticulture, and helpdesk functions. You will oversee the...

**Job Summary**: **Key Responsibilities**: 1. Project Support: - Assist the IT project manager in planning, executing, and closing IT projects. - Help create project time lines, schedules, and milestones. - Monitor project progress and provide regular updates to stakeholders. 2. Documentation & Reporting: - Maintain project documentation, including plans,...

JLL supports the Whole You, personally and professionally. **Position**: Soft Services Executive **Business**: Property and Asset Management, Mohali Job Overview You will be the face of JLL at the client's site, responsible for managing all soft services including customer relations, housekeeping, horticulture, and helpdesk functions. You will oversee the...

Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering,...

Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering,...

Key Responsibilities - Make regular telecalls to collect daily attendance and various facility-related reports from sites. - Record, compile, and maintain attendance data and other reports with accuracy. - Coordinate with site staff and supervisors to ensure timely reporting and escalation of issues, if required. - Maintain helpdesk support functions by...