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IT Helpdesk Representative

2 weeks ago

Mohali Punjab, India Mind map IT Solutions Full time

Our team seeks an experienced help desk specialist who can deliver promptly and can adept technological support to our clients. A help desk specialist will be responsible for answering client inquiries in person and via the phone, and pinpointing and correcting computer hardware and software issues through adept resolution. The position may also involve further IT-related tasks, such as expressing out fundamental computer training, changing hardware, executing peripherals, and supplying regular computer upkeep.

**Responsibilities**:

- Responding to patron assist queries.
- imparting help in man or woman, over the phone, or via remote access.
- Diagnosing troubles with computer software, peripherals, and hardware.
- going for walks software program diagnostic gear and physically examining hardware systems.
- speaking to customers through primary hassle-solving processes.
- imparting simple computer training.
- installing and upgrading hardware and software program systems.

**Requirements**:

- Bachelor’s diploma in computer science, information era, or a comparable discipline
- excessive-level communication skills.
- patience and knowledge.

Call the employer
- +91 8017843216

**Job Types**: Full-time, Fresher

Pay: ₹10,932.00 - ₹40,000.00 per month

**Experience**:

- total work: 1 year (preferred)

Work Location: In person