Customer Support Representative
5 hours ago
Night Shift Required
About Us
We are a growing service provider catering to Canadian clients, committed to delivering excellent customer experiences. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative.
Job Responsibilities:
- Handle inbound and outbound customer calls, emails, and chat support in a professional manner.
- Provide accurate information regarding products, services, and processes.
- Resolve customer issues, complaints, and inquiries with empathy and efficiency.
- Maintain clear and polite communication with Canadian clients, ensuring a positive customer experience.
- Record customer interactions and update CRM systems as required.
- Collaborate with internal teams to escalate and resolve complex issues.
- Meet or exceed established performance metrics, including response time, resolution rate, and customer satisfaction.
Requirements:
- Minimum
Diploma or Bachelor's Degree
in any field. - Strong
English communication skills
(verbal and written). - Previous customer service experience preferred, but freshers with good communication skills are welcome.
- Ability to handle customer interactions with patience, empathy, and professionalism.
- Comfortable using computers, CRM systems, and other support tools.
What We Offer:
- Competitive salary package.
- Training and growth opportunities.
- Exposure to international client support.
- Supportive and collaborative work environment.
-
Customer Support Representative
6 days ago
Mohali, Punjab, India SkillLabs Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJob Title: Customer Support ExecutiveCompany Description:We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service.ResponsibilitiesRespond to customer inquiries and resolve issues promptly via...
-
Customer Support Representative
6 days ago
Mohali, Punjab, India Alaric Ventures Full time ₹ 3,00,000 - ₹ 5,00,000 per yearWhy to Join ALARIC VENTURES Known as career builders and paymasters. Best and unbeatable benefits for the employees. Effective career and financial progression system. Most organic and friendly work environment. Plethora of success and growth stories.Position Overview: We are looking for a highly motivated and enthusiastic Individual for Customer ...
-
Customer Support Representative
1 week ago
Mohali, Punjab, India Taskus Full time ₹ 3,50,000 - ₹ 7,00,000 per yearWe're looking for an experienced and highly motivated International Customer Service Representative to join our team. This role is crucial for delivering exceptional support to our global customer base via both chat and voice channels.Key RequirementsEducational Qualification: Graduation (Bachelor's degree) is mandatory.Experience: Minimum of 1+ years of...
-
Customer & Sales Support Representative
2 days ago
Mohali, Punjab, India Lytegen Full time ₹ 2,50,000 - ₹ 5,00,000 per yearRoles and ResponsibilitiesHandle international voice process calls from customers across various countries, including US process knowledge.Utilize fluency in English language to effectively communicate with clients and address their issues promptly.Collaborate with internal teams to ensure seamless resolution of complex customer complaints.Provide...
-
Customer Support Advisor
2 weeks ago
Mohali, Punjab, India Beyond Just Service Full time ₹ 3,00,000 - ₹ 6,00,000 per yearBeyond Just Service, a global provider of contact center and back-office support, is hiring as Customer Service Representative for our UK and US based client. We're Hiring Position: Customer Support Representative ResponsibilitiesHandle customer queries via phone, email & chatProvide accurate information and resolve issuesEnsure excellent customer experience...
-
Customer Service Representative
2 weeks ago
Mohali, Punjab, India Soft Elevation Full time ₹ 84,000 - ₹ 12,00,000 per yearJob Summary:We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.Requirements:High school diploma or equivalent; associate or...
-
Customer Care Executive
7 days ago
Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per yearPosition Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...
-
Customer Support Representative
7 days ago
Mohali, Punjab, India Base2Brand Infotech Pvt. Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Title: Customer Support ExecutiveShift: 10 Hours per DayWeek Off: 1 Day (Saturday or Sunday)Job Description:We are looking for a dedicated Customer Support Executive to handle customer queries, provide product/service information, and resolve issues efficiently. The ideal candidate should have excellent communication skills, a customer-first attitude,...
-
Customer Support Representative
4 days ago
Mohali, Punjab, India Vishal Consultants Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: Customer Support AssociateJob SummaryWe are seeking a Customer Support Associate to join our team in providing exceptional customer service to clients of a leading American multinational finance corporation. As a Customer Support Associate, you will handle inbound calls, address customer inquiries, and resolve issues in a professional and...
-
Customer Support Representative
2 weeks ago
Mohali, Punjab, India PRANAV DOORS AND WINDOWS PRIVATE LIMITED Full time ₹ 2,40,000 - ₹ 4,00,000 per yearPranav Doors and Windows Pvt. Ltd. Is hiring for Customer Support ExecutiveExperience: 0-3 yearsSalary: 15k -20kLocation: MohaliFemale Candidates required with fluent communication skillsJob Requirements:Handle customer inquiries via email, phone, chat, and social media channels.Maintain CRM database and update customer interactions accurately.Collaborate...