Customer Support Representative

3 days ago

Mohali, Punjab, India Alaric Ventures Full time

Why to Join ALARIC VENTURES

Known as career builders and paymasters.

Best and unbeatable benefits for the employees.

Effective career and financial progression system.

Most organic and friendly work environment.

Plethora of success and growth stories.

Position Overview: We are looking for a highly motivated and enthusiastic Individual for Customer

Support representative role for our US clients infrastructure management. You will

be responsible to provide online assistance to US customers related to form

submissions. Being a customer care representative, is an excellent job opportunity

to start your career as IT Support and develop your skills in a dynamic and

supportive environment.

Required skills:

Excellent Interpersonal skills

Strong problem-solving skills and attention to detail.

Eagerness to learn and adapt to new technologies.

Ability to work well in a team and independently.

Analytical and troubleshooting skills.

Knowledge about internet browsers EDGE, Mozilla and Firefox

Basic understanding of Operating systems (windows)

Education and/or Experience:

Any qualifications. 1-3 years of experience and Freshers can also apply.

This position offers the opportunity to work with a variety of US clients, ensuring

their IT infrastructures are secure, efficient, and capable of supporting their

business objectives. Join our team and apply your skills in a dynamic, supportive

environment that values professional growth and client success.

Client Service:

Provide outstanding client service, responding promptly and professionally

across communication channels.

Cultivate and maintain long-term client relationships, emphasizing exceptional

service and understanding of client needs.

Shift timing and working hours:

Night shifts and Rotational shifts

5 Days working in a week

Benefits and compensation:Group Health insurance and other benefits.

The Best working culture and opportunities for professional growth.

Learning opportunities in leading technologies

Compensation as per Market Standard

Training and development programs.

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