Customer Service Representative

2 days ago


Mohali, Punjab, India Soft Elevation Full time ₹ 2,40,000 - ₹ 9,60,000 per year

Job Summary:

We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.

Requirements:

  • High school diploma or equivalent; associate or bachelor's degree is a plus.
  • Proven customer support experience or experience as a client service representative.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Fluent Spoken English with Neutral Accent: Good listening and articulation skills.
  • Min WPM with accuracy.
  • Familiarity with CRM/ Voice call tools preferred.

Job Type: Full-time

Pay: ₹20, ₹40,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person



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