Customer Service Representative
4 days ago
Job Title: Customer Care Executive
Location: Mohali, Punjab
Shift: Rotational Shift
Key Responsibilities:
· Handle inbound and outbound customer calls, emails, and chat inquiries professionally and promptly.
· Provide accurate information regarding company products, services, and policies.
· Identify customer needs, clarify information, and offer appropriate solutions or alternatives.
· Resolve customer complaints with empathy and a solution-oriented approach.
· Maintain detailed and accurate records of customer interactions in the CRM system.
Required Skills & Qualifications:
· Qualification: 12th Pass or Graduate
· Experience: Freshers and Experienced candidate's welcome
· Skills: Excellent communication skills
· Location Flexibility: Must be comfortable joining from Mohali
· Positive attitude and willingness to work in a 24×7 rotational shift
Education:
· 12th Pass or Graduate
Job Type: Full-time
Pay: ₹25, ₹30,000.00 per month
Work Location: In person
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