Customer Service Representative

6 days ago

Mohali, Punjab, India Biorev Studios | 3D Rendering Studio Full time ₹ 2,00,000 - ₹ 5,00,000 per year

Customer Service Representative (Outbound Calling) – HVAC Process | Work From Home


Location:
Mohali (Remote – Work From Home)


Shift:
US Shift (6:30 PM – 4:30 AM IST)


Working Days:
6 Days (Including Saturdays)


Compensation:
₹20,000/month (Fixed) + ₹500 per successful appointment

(Fixed pay structure – non-negotiable)

About the Role

We're hiring enthusiastic and customer-driven professionals for our
HVAC Call Center Process
. This work-from-home role involves
outbound calling
,
appointment scheduling
, and
promoting membership plans
for US-based customers. If you have great communication skills and enjoy helping customers while working independently, this role is for you.

Key Responsibilities

  • Make outbound calls for scheduling, confirmations, and follow-ups.
  • Promote membership plans and special offers in a professional manner.
  • Conduct customer satisfaction surveys and record accurate feedback.
  • Maintain and update customer data, call outcomes, and appointment details in CRM tools.
  • Follow scripts, adhere to process standards, and maintain high-quality interactions.
  • Meet daily and weekly targets for calls, appointments, and enrollments.

Required Skills & Qualifications

  • Education:
    Graduate or above.
  • Experience:
    1–2 years in outbound calling, customer service, or telesales preferred. Freshers with excellent communication skills are welcome.
  • Communication:
    Excellent spoken English and clear, confident phone etiquette.
  • Tech Skills:
    Basic computer literacy and familiarity with CRM tools.
  • Work Setup:
    Must have a personal laptop, noise-cancelling headphones, high-speed Wi-Fi, and a quiet workspace suitable for client and team meetings.

Additional Information

  • Full-time work-from-home opportunity.
  • Availability required during US hours (night shift).
  • No paid leaves during WFH employment (except Sunday/official holidays).
  • Candidates must ensure a stable internet connection and professional work setup.

Interested?

Submit the below form
as soon as possible
.

Read the form carefully and share your
audio recording
and other details properly. Hurry

  • Customer Service Representative

    1 week ago

    Mohali, Punjab, India Rig Logistics Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    RIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...

  • Customer Service Representative

    4 days ago

    Mohali, Punjab, India Soft Elevation Full time ₹ 2,40,000 - ₹ 9,60,000 per year

    Job Summary:We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.Requirements:High school diploma or equivalent; associate or...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India 0b038127-d4e6-4774-877b-78834ab08cd4 Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job SummaryWe are seeking a Customer Service Representative to manage inbound and/or outbound calling processes. The ideal candidate will handle customer inquiries professionally, provide accurate information, resolve issues efficiently, and ensure customer satisfaction through effective communication and problem-solving.Key ResponsibilitiesHandle inbound...

  • Healthcare Customer Service Representative – English Voice

    2 weeks ago

    Mohali, Punjab, India TTEC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    HealthcareInsurance Customer Service Representative – English VoiceYour potential has a place here with TTEC's award-winning employment experience . As aCustomer Service Representative - Voice, you'll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture. OurGreat Place to...

  • Healthcare Customer Service Representative – English Voice

    2 weeks ago

    Mohali, Punjab, India Percepta Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Healthcare Insurance Customer Service Representative – English VoiceYour Potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative - Voice, you'll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture. Our Great Place...

  • Customer Service Representative

    2 weeks ago

    Mohali, Punjab, India TaskUs Full time ₹ 3,60,000 per year

    Answering Customer Inquiries: Responding to customer questions, concerns, and complaints via phone, email, chat, or other channels.Problem Resolution: Troubleshooting technical issues, resolving product or service problems, and finding solutions to customer issues.Customer Communication: Maintaining clear, concise, and professional communication with...

  • Customer Service Representative

    4 days ago

    Mohali, Punjab, India Dhal Information System Pvt Ltd Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Job Title: Customer Care ExecutiveLocation: Mohali, PunjabShift: Rotational ShiftKey Responsibilities:· Handle inbound and outbound customer calls, emails, and chat inquiries professionally and promptly.· Provide accurate information regarding company products, services, and policies.· Identify customer needs, clarify information, and offer appropriate...

  • Healthcare Customer Service Representative – English Voice

    2 weeks ago

    Mohali, Punjab, India fa53e7ce-bbdc-4a3c-8f7e-fb2e86ff25ff Full time ₹ 7,50,000 - ₹ 12,50,000 per year

    Your potential has a place here with TTEC's award-winning employment experience. As aCustomer Service Representative - Voice, you'll be part of bringing humanity to business. Our employees have spoken their voices, celebrating our purpose, team, and company culture. Our Great Place to Work certification in India says it all #experienceTTECWhat You'll Be...

  • Customer Support Representative

    2 weeks ago

    Mohali, Punjab, India FlashAI IT Solutions Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Night Shift RequiredAbout UsWe are a growing service provider catering to Canadian clients, committed to delivering excellent customer experiences. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative.Job Responsibilities:Handle inbound and outbound customer calls, emails, and chat support in a...

  • Customer Service Representative

    1 week ago

    Mohali, Punjab, India Vertex Global Full time ₹ 27,000 - ₹ 33,000 per year

    International Customer Support Executive | Voice & Chat | Chandigarh/MohaliLocation: Chandigarh / MohaliEmployment Type: Full-time (Work from Office)Shift: Night Shift (Cab available for female employees)Working Days: 5.5 Days/Week (Rotational week off)Interview Mode: Walk-in Interview (Face-to-Face)Job SummaryWe're hiring Customer Support Executives to join...