Teammate( Customer Service Representative)
2 weeks ago
Main Roles and Responsibilities are:
- Answering Customer Inquiries: Responding to customer questions, concerns, and complaints via phone, email, chat, or other channels.
- Problem Resolution: Troubleshooting technical issues, resolving product or service problems, and finding solutions to customer issues.
- Customer Communication: Maintaining clear, concise, and professional communication with customers, building rapport, and ensuring a positive customer experience.
- Order Processing and Management: Processing orders, managing returns, and handling customer accounts.
- Record Keeping: Maintaining accurate records of customer interactions, issues, and resolutions.
- Product Knowledge: Staying informed about company products and services, and providing accurate information to customers.
- Escalation: Knowing when and how to escalate complex issues to appropriate personnel.
- Feedback Collection: Gathering customer feedback and reporting it to relevant teams for improvement.
Job Type: Full-time
Pay: ₹10, ₹28,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- BPO: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
-
teammate
6 days ago
Mohali, Punjab, India TaskUs Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
-
Customer Service Representative
5 days ago
Mohali, Punjab, India Rig Logistics Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRIG Logistics is an asset-based carrier in Canada. We specialize in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, and temperature-controlled goods RIG logistics invests time and support into its employees to provide them with the room to learn and...
-
Customer Service Representative
2 days ago
Mohali, Punjab, India Soft Elevation Full time ₹ 2,40,000 - ₹ 9,60,000 per yearJob Summary:We are looking for a motivated and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional support to our customers by answering inquiries, resolving issues, and ensuring a positive experience with our brand.Requirements:High school diploma or equivalent; associate or...
-
Customer Service Representative
1 week ago
Mohali, Punjab, India WKT LOGISTICS PVT LTD Full time ₹ 1,80,000 - ₹ 3,00,000 per yearA Customer Service Representative is responsible for accepting and coordinating all and any customer/broker requirements as needed. A Customer Service Representative is responsible for completing tracing tasks in a timely and efficient manner. A customer service representative is responsible for ensuring that all pick up and delivery appointments are...
-
Customer Service Representative
2 days ago
Mohali, Punjab, India FlashAI IT Solutions Private Limited Full time ₹ 1,50,000 - ₹ 2,50,000 per yearAbout UsWe are a growing service provider catering to Canadian clients, committed to delivering excellent customer experiences. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative.Job Responsibilities:Handle inbound and outbound customer calls, emails, and chat support in a professional...
-
Mohali, Punjab, India TTEC Full time ₹ 2,00,000 - ₹ 6,00,000 per yearHealthcareInsurance Customer Service Representative – English VoiceYour potential has a place here with TTEC's award-winning employment experience . As aCustomer Service Representative - Voice, you'll be be part of bringing humanity to business. Our employees have spoken their voices celebrate our purpose, team, and company culture. OurGreat Place to...
-
Customer Service
6 hours ago
Mohali, Punjab, India f49285fe-61b7-4c4c-b49a-cfe54a53ed90 Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionAmar Infogrid Innovations Pvt Ltd is a comprehensive logistics solutions provider specializing in managing all types of container freight operations. With expertise in handling shipments originating from or destined for any global location, the company ensures seamless international freight management. Amar Infogrid Innovations is...
-
Teammate - Mohali
5 days ago
Mohali, Punjab, India TaskUs Full time ₹ 2,00,000 - ₹ 4,00,000 per yearJob DescriptionIt started with one Ridiculously Good idea-create a different breed of BPO At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. If that's something you want...
-
Customer Service Representative
2 days ago
Mohali, Punjab, India Dhal Information System Pvt Ltd Full time ₹ 3,00,000 - ₹ 3,60,000 per yearJob Title: Customer Care ExecutiveLocation: Mohali, PunjabShift: Rotational ShiftKey Responsibilities:· Handle inbound and outbound customer calls, emails, and chat inquiries professionally and promptly.· Provide accurate information regarding company products, services, and policies.· Identify customer needs, clarify information, and offer appropriate...
-
Customer Support Representative
1 week ago
Mohali, Punjab, India FlashAI IT Solutions Full time ₹ 2,50,000 - ₹ 4,50,000 per yearNight Shift RequiredAbout UsWe are a growing service provider catering to Canadian clients, committed to delivering excellent customer experiences. We are looking for a motivated and customer-focused individual to join our team as a Customer Support Representative.Job Responsibilities:Handle inbound and outbound customer calls, emails, and chat support in a...