Technical Support Executive

2 days ago

Mohali, Punjab, India Apex One Full time ₹ 15,000 - ₹ 26,000 per year

Job Title:
Technical Support Executive

Location:
Sector 66, Phase 9, Mohali

Employment Type:
Full-Time

Shift:
Day Shift (Open to both Male & Female candidates)

Salary:
₹15,000 – ₹26,000 CTC

About the Role:

We are looking for dynamic and tech-savvy individuals to join our Technical Support team. As a
Technical Support Executive
, you will be the first point of contact for our clients, helping them troubleshoot issues, resolve queries, and ensure a smooth user experience. This is an excellent opportunity to kickstart your career in the IT industry with a reputed organization.

Key Responsibilities:

  • Provide technical support via phone, email, or chat to customers facing software/hardware issues.
  • Troubleshoot and resolve basic to moderately complex technical problems.
  • Document issues and solutions accurately in the system.
  • Escalate unresolved queries to the relevant departments.
  • Ensure high levels of customer satisfaction through prompt and professional service.
  • Maintain knowledge of company products and services to provide accurate information.

Eligibility Criteria:

Education:

  • B.Tech / BE / BCA / B.Sc (IT)
  • Polytechnic Diploma (Post 12th)

Skills Required:

  • Good communication skills (verbal and written)
  • Strong problem-solving and analytical abilities
  • Basic understanding of computer systems, networking, and software
  • Ability to work independently and in a team

Experience:

  • Freshers are welcome
  • Prior experience in a technical support/helpdesk role is a plus

Interview Details:

Walk-In Drive:

Time:
11:00 AM – 2:00 PM

Venue:
Sector 66, Phase 9, Mohali


Interested Candidates:
Walk in during the mentioned hours or contact us directly for more information.

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