ELD Support Executive

1 day ago

Mohali, Punjab, India Asrit Technologies Pvt. Ltd Full time ₹ 1,92,000 - ₹ 3,00,000 per year

We are looking for a dedicated ELD (Electronic Logging Device) Support Executive to join our team. The role involves assisting drivers, fleet managers, and clients with ELD software, compliance issues, and troubleshooting device/application problems.

Key Responsibilities:

  • Provide technical support to drivers and fleet managers for ELD devices and mobile applications.
  • Assist drivers with logbook corrections, HOS (Hours of Service) compliance, and FMCSA regulations.
  • Handle queries related to DVIR, IFTA reports, VIN mismatch, device connection issues, and log certifications.
  • Respond to tickets, calls, and emails in a timely and professional manner.
  • Train drivers and clients on proper usage of ELDs and portal functions.
  • Escalate technical issues to the development team when required.
  • Maintain accurate records of support interactions.

Requirements:

  • Minimum qualification: 12th pass / Diploma / Graduate.
  • Good communication skills in English and Hindi (Punjabi is a plus).
  • Basic knowledge of computers, Excel, and mobile applications.
  • Prior experience in Customer Support / ELD / Logistics industry preferred, but freshers with good learning ability are welcome.
  • Willingness to work in night shifts / rotational shifts.

Skills Required:

  • Knowledge of ELD regulations (FMCSA, DOT, HOS) is an advantage.
  • Strong problem-solving and analytical skills.
  • Ability to work under pressure and handle multiple support tickets.
  • Patience and professionalism in dealing with drivers and clients.

Salary & Benefits:

  • Starting Salary: ₹16,000 per month (based on experience).
  • Training provided on ELD systems and compliance.
  • Career Growth Opportunities:
  • Move into Sales Team for client handling and business development.
  • Transition to Quality Assurance (QA) team.
  • Grow into Development Team if you have technical skills and interest.
  • Chance to become a Team Lead / Compliance Specialist with performance.

Job Types: Full-time, Permanent, Fresher

Pay: ₹16, ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Provident Fund

  • Fleet Safety Manager

    4 days ago

    Mohali, Punjab, India Golden Key Express Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Us:We are a US-based asset-based carrier specializing in refrigerated freight across the country. With a growing fleet and a strong commitment to compliance and driver safety, we are expanding our operations and looking for a knowledgeable and detail-oriented Fleet Safety Manager based in India to support our safety and compliance efforts remotely. ...

  • Service Associate

    1 day ago

    Mohali, Punjab, India LocaliQ Full time ₹ 88,800 - ₹ 15,00,000 per year

    Job Summary:We are seeking a dedicated Roadside Service Support professional to provide prompt and efficient on-road assistance to our logistics fleet across the US. The ideal candidate will ensure minimal vehicle downtime by managing breakdowns and coordinating swift resolutions with operations and maintenance teams.Key Responsibilities:Provide on-road...

  • Technical Support Executive

    2 weeks ago

    Mohali, Punjab, India Zouma Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Technical Support ExecutiveLocation: Mohali (Bestech Business Towers, Sector 66)Shift Timing: 1:30 PM – 10:30 PM (UK Shift)About the Role:We are looking for a customer-focused and technically skilled Technical Support Executive to join our IT support team. The ideal candidate should have strong troubleshooting expertise, experience with...

  • Support Executive

    5 days ago

    Mohali, Punjab, India Asrit Technologies Pvt. Ltd Full time ₹ 1,92,000 - ₹ 3,00,000 per year

    As a Customer Support Executive, you will be the first point of contact for our customers. Your role will involve answering queries, resolving issues, and ensuring a smooth experience for clients.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats.Provide accurate information about company products and services.Resolve issues or...

  • Sales Support Executive

    1 day ago

    Mohali, Punjab, India Mohali Hitech Metal Cluster (P) Ltd. Full time ₹ 84,000 - ₹ 4,20,000 per year

    Job Title: Sales Support ExecutiveExperience Required: Minimum 1-2 years. Freshers are also welcomeSalary: Up to ₹25,000 per monthNotice Period: 15 days to maximum of 1 monthJob Location: MohaliEmployment Type: Full-timeKey Responsibilities:Handle customer queries and provide effective support to the sales team.Assist in preparing quotations, discount...

  • Business Support Executive

    1 week ago

    Mohali, Punjab, India Foxy Digits Full time ₹ 2,43,072 - ₹ 3,08,071 per year

    We are looking for a motivated and detail-oriented Business Support Executive to provide administrative, sales, and operational support to ensure smooth business processes. The ideal candidate should have strong communication skills, the ability to multitask, and a customer-focused approach.Key Responsibilities:Handle client queries through calls, emails,...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Fill in the Blanks Full time

    - Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients...

  • Customer Support Executive

    2 weeks ago

    Mohali, Punjab, India Asrit Technologies Pvt. Ltd Full time ₹ 15,000 - ₹ 2,20,000 per year

    We are seeking a dedicated and enthusiastic IT Customer Support Executive to join our team Key Responsibilities:Customer Interaction: Respond to customer inquiries via phone, email, live chat, or other communication channels in a professional and courteous manner.Issue Resolution: Address customer complaints and resolve issues effectively and efficiently...

  • Chat Support Executive-BPO

    3 days ago

    Mohali, Punjab, India Digital Dots Full time ₹ 84,000 - ₹ 12,00,000 per year

    We are hiring Customer Care Executives (International) in Mohali.Education:-12th to Any GraduateAge:-18 to 35 YearsNight shift5 or 6 days workingCab FacilityJob ResponsibilitiesTo Handle International Clients (Voice & Chat)To resolve customer inquiries.To Maintain the database in the System.We are accepting applications from Customer Care Executives,...

  • Safety and Compliance Administrator

    1 week ago

    Mohali, Punjab, India Speedoline Transport Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Canada Based Trucking company with terminals all around in Abbotsford, Calgary, and Edmonton We provide Full Truck Load Transportation Services to and from major cities in Western Canada and Western US.Company is growing and is in search for a strong communicator who is detail orientated to join our dynamic team Are you interested in a rewarding, challenging...