Technical Support Executive

2 days ago

Mohali, Punjab, India Zouma Full time ₹ 3,60,000 - ₹ 5,40,000 per year

Technical Support Executive – UK Shift

Location: Mohali (Onsite)

Shift Timing: UK Shift (1:30 PM – 10:30 PM IST)

Experience: 2–5 years

Education: Graduate (Technical background preferred – BCA, B.Tech, B.Sc IT, etc.)

About the Role:

Join our dynamic Technical Support team, where every day brings a new challenge to solve

We're looking for tech-savvy, detail-oriented individuals who can troubleshoot, assist, and ensure seamless client support for our UK-based customers.

Key Responsibilities:

  • Handle customer queries and technical issues via calls, emails, or chat.
  • Good Intermediate Excel Knowledge
  • Diagnose and resolve hardware/software/network-related problems.
  • Provide step-by-step technical assistance and product guidance.
  • Coordinate with internal teams to ensure timely resolution.
  • Maintain detailed logs and ensure SLA compliance.

Requirements:

  • Excellent communication skills (English – verbal & written).
  • Good understanding of basic technical concepts and excel Knowledge (networking, operating systems, software).
  • Strong problem-solving and analytical skills.
  • Willingness to work in UK shifts.
  • Freshers with a technical background are encouraged to apply

What's in it for You:

  • Opportunity to work with international clients.
  • Skill development & continuous learning.
  • Supportive team culture and growth-driven environment.
  • Competitive salary with performance incentives.

Interested?

Send your CV to [] with the subject line:

"Application for Technical Support Executive – UK Shift"

Job Type: Full-time

Pay: ₹25, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Expected Start Date: 22/10/2025

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